Reviews (76)
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Wonderment is wonderful. It allows us to engage with our customers in a proactive and supportive way. We can address issues before they impact customer satisfaction. 5 stars.
Was lucky to get set up with Jess. Wonderment definitely helped us launch with great post purchase experience and has prevented time spent on helping customers track their orders.
Jess is the best! So glad to hear we're helping you free up your support team and create a better experience for your customers <3.
Super helpful app to see the status of our packages. I love that it integrates with Klaviyo, so we can easily spot any issues and proactively reach out to our customers to let them know!
Great team, great product, easy integrations. We loved it so much they did a case study on us- https://www.wonderment.com/blog/case-study-latico-leathers-drives-high-margin-revenue-with-wonderment
It was a pleasure working with you on the case study, thank you so much for sharing your brand story with us!
This is for the onboarding experience. We really liked how easy it was to install and implement Wonderment. I'll update once we are in it a few months, but so far, so good and we love the features!
Working with Wonderment has been an excellent experience. Their team made the onboarding and launch process easy. We've quickly seen a 10:1 ROI on the new order tracking experience and we've only just begun!
Wow, we're thrilled to hear you're seeing so much value from our newest feature! Thanks for sharing :).
Not only are the Wonderment functions easy to use and super insightful to better understand tracking trends for our customers, but the customer support we've received from Jess is FANTASTIC! Makes all the difference.
We are such huge fans of Uqora, and we are delighted to hear you are fans of us as well <3. Thank you for sharing this lovely review, and for being one of our first case studies! You are a dream partner and we are so lucky to work with you.
The effortless Shopify and Klaviyo integrations are second only to the amazing customer service provided by Jess and Brian. Thank y'all for the copious data points that allow us to provide an proactive tracking experience.
We have been using Wonderment for a month or so now and have been loving it! We are about to kick off the Klaviyo integration but their incredibly helpful team and amazing product have already made it a must-have for our store!
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
