Reviews (76)

Overall rating
4.3
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 28, 2023

Wonderment made it easy for us to provide a superior post-purchase experience to our customers which has resulted in less customer support tickets. Less customer support tickets means happier customers and a more efficient customer support team!

Bahimi
United States
6 months using the app
March 3, 2021

Wonderment is a solid app and we're so glad we found it. Gives us great visibility into our customers' shipping statuses and they integrate with all our apps. Their team is super helpful and always open to feedback on new features. Highly recommend them.

Surely Non-Alcoholic Wine
United States
23 days using the app
February 22, 2023

Wonderment is all class. They are helping us transform our customer experience and we couldn't be more thrilled. We also want to give a massive shoutout to Sivan who made a massive effort to accommodate our onboarding experience on Australian time. 100% a legend.

Roogenic
Australia
7 days using the app
September 6, 2022

We signed up with Wonderment earlier this year and their team and support have been second to none! We are in the process integrating Wonderment with an electronic gift notes program and Austin has been super helpful with getting things setup and tested on our store before we launch!

Wüfers
Canada
5 months using the app
February 17, 2021

Excellent app and customer care team. They are always open to feedback and have added several of the items we've asked for in order to better dynamically populate our content and serve our customer. It has saved a lot of time for our team by allowing us to be proactive. Highly recommend!

tentree
United States
4 months using the app
October 11, 2022

This is the most amazing team ever - seriously in awe of their CX and how they are willing to work with our small team to help us get set up. Brilliant app and will make our life so much easier. We almost built out manual automations for this before realizing the full potential of this app!

Awkward Essentials
United States
3 months using the app
April 5, 2023

I truly great app and support team. The immediate support from Sivan and her colleagues and the way they took responsibility for the installation made the difference for us between another tried and failed app and a frustrating experience and a great experience that leads to an app we will stick with.

The Crewel Work Company
United Kingdom
22 days using the app
February 22, 2023

We just signed on with Wonderment. To date, we have been impressed with their great customer service and onboarding help. The app itself integrates beautifully--very simple, actually. We like the extra store branding that makes our customer's tracking journey much more pleasant and engaging. So far so good!

ThumbPRO
United States
7 days using the app
Edited July 6, 2022

I've tried all the post-purchase apps out there.. hands down, Wonderment does it better than everyone else. Their team is extremely responsive, and come from industry heavyweights such as Klaviyo, Hubspot, Drizly, & Wayfair. The Wonderment Post-Purchase App is mature, delivering metrics and user experience that actually matter. A+++

AllPedal
United States
4 days using the app
Wonderment replied July 22, 2022

We're blushing! Thank you so much, we can't wait to see what you build with the platform.

March 17, 2023

This is the best app for value on the App Store. They help you with onboarding and the app does exactly what you need as far as tracking pages and customer emails.

I’m leaving this review after a particularly great experience where I asked for a feature request on Twitter and the founder responded, built the feature, and launched it within 48 hours.

Ikigai Cases
United States
8 months using the app