Reviews (318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.
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Huge fan! We had an issue with special pricing on a sale and Ann came online after hours and worked me through the problem on a zoom call. Amazing customer service! Highly recommend this app!
UPDATED 2026: We have been with Wholesale Gorilla for 4 years now and their customer service is UNMATCHED. Any issues I email and things are usually fixed in a day. Can't recommend enough.
Wholesale Gorilla has been amazing to work with so far for our back of site wholesale side. I did run into a few issues because I'm not very tech-savy but Clementine was able to help me every step of the way. The how-to videos were helpful at the start to!
This is what happens when you have a panic attack and do things in a manic state. :(
I've been using their app for a while and while it's expensive, you do get a lot of bang for your buck. For the mid tier package, it pretty much covers everything you need for basic B2B. I only wish I could hide certain customers from purchasing certain products. It is available, but I have to pay their top tier price for it and I just can't afford it. As it is, the pricing is still high but it's very clear they are active in updating their UI and streamlining the process to make it as easy as possible. BTW, their customer support is excellent. You poor guys didn't deserve that 1 star update. I was confused about the email until I backtracked to see the damage I caused. I'm so SO sorry about that.
Anyway, if you are looking for a good B2B app to help our your wholesale journey, this is a great addition.
We added this app to our shopify to manage our wholesale accounts without having to pay Shopify themselves over 2 grand a month to basically do the same exact thing. This App has been AWESOME! It does everything we need and more! It was a little bumpy getting everything set up, but it's the same as everything else, as we are not computer nerds. We are just a small business expanding into online ordering :) The customer service has been amazing, they are so helpful and walked us through every step of the way! I HIGHLY recommend Wholesale Gorilla if you are needing to maintain wholesale clients and have the ability to let them place orders online. It's streamlined and easy to work for the customer as well. P.S. This app does not interfere with the retail side of your online shop, it just adds a whole new side for wholesale customers and neither can see the other side. Wholesale is only available to wholesale, and retail is only available to retail. Hope this helps! Get this app!!!!
Update: It has now been 6 years using wholesale Gorilla, and it is by far the best backend wholesale platform to date! We have kept them for so long because it works, every, single time. Customer service is amazing and our wholesale customers don't ever have any issues which says a LOT all by itself! 10/10 recommend!
The best. I highly recommend.
Im really happy with the support Team. We had a problem with our checkout caused by an overlap settings when we made an update on our Theme and they fixed it in no time.
Thank you so much for the positive feedback! Our team strives to provide a 5 star experience, and your review lets us know we're on the right track.
The customer service is exceptional at WG. This alone is worth it's weight in GOLD! The app and functionality is top notch! This allows us to unify our sales channels in to one easily managed location and offer our customers the best shopping experience possible.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
I just set up WG and I found it easy to do and easily merged with my Shopify Store. I had some challenges during setup and Tech Support was awesome
Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.
Had an issue with variant selection on my website. Ann was quick to help and get move my development issue to the right folks. It took a week or so, but Serhii was able to get it looking the way I asked.
Thanks so much for the 5 stars! We're always happy to help out when needed.
Great customer service! Nice streamlined look. Appreciate the smooth integration and helpful onboarding.
Thank you very much for 5 stars!