Reviews (318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.
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Powerful software but very minimalistic & simple. Customer service has been top notch and helped me every step of the way. Highly recommend!
We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!
We love wholesale gorilla. We have been using it for years and they are always happy to help us out when we have had issues. They respond quickly!
Your 5-star review makes our day, especially coming from a 5 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.
2+ years using this app. Best wholesale app on the platform. Responsive customer service. Very willing to help out if/when there is any issue.
Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.
The customer support was fantastic! They were quick to respond and solved the issue right away.
Thanks a ton for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!
I highly recommend Wholesale Gorilla. Their customer service is excellent. They respond quickly and make you feel like a priority, which makes the whole process really smooth.
Your 5-star review makes our day, especially coming from a 5 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.
Clementine helped us a lot in explaining the plan differences. We already us wholesale gorilla for over a year. It's simple to set up and our customers like it too. Thanks!
Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process over the last year+, and look forward to further enhancing our app and support offerings.
Great customer service team who are always happy to help and speedy to respond.
We are absolutely delighted to hear that you love Wholesale Gorilla, and appreciate your business for over 5 years! We pour our hearts into making the app great, and your review is a huge motivator. Thank you!
Have had the app little over 5 years now, easy to use. Great customer service if you have any kind of problem, fast response time and very friendly and helpful!
Thanks so much for the review, and for trusting Wholesale Gorilla with your wholesale needs over the last 6 years. We hope to support your business long into the future!
So you have to upgrade to the main one right away. You can add customers and set up a discount. BUT if you want your customers to see the discount when they shop you have to do another upgrade. There is not ONE application that has been offered for this that is straight forward. You all want to take our money before its even working. Disgraceful.
We’re sorry to hear about your experience. It looks like the app was only used for 19 minutes, was never configured, and support was not requested before leaving the app. Our goal is to make wholesale pricing as simple and effective as possible. Despite multiple outreach attempts, we weren’t able to connect. For clarity: customer discounts are available on all our plans, including the Lite plan, and no additional upgrades are required to see discounts while shopping. We’d love the chance to walk you through the setup so the app works exactly as intended. Please feel free to reach out anytime—we would be glad to help.
Outstanding customer service! I can't think of another company out there who responds as quickly and is as helpful as the Wholesale Gorilla team. The app has been an asset to our business and only continues to improve.
Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and are here to help anytime.
