Reviews (317)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.

July 23, 2025

As a merchant you should know that beyond the functions you would expect from the app, (that are grea!) the customer support is one of the best I experienced. Serhii answered my questions, understood what I needed and tweaked in no time to help my customers experience.

TANORA
Australia
6 months using the app
Wholesale Gorilla replied July 30, 2025

We deeply appreciate you sharing your experience, and are here for you if any other questions arise.

June 30, 2025

Once you understand how Wholesale Gorilla works, its a powerful tool! Great customer service and support! Our customers have found it easy to use!

Honest Elderberry Co.
United States
Over 1 year using the app
Wholesale Gorilla replied July 14, 2025

We're thrilled to hear that you've found our app easy to set up, and that it has helped to power your business. We can't wait to bring you ever more helpful features - stay tuned!

June 3, 2025

We’ve been using this amazing wholesale B2B app for four years and still love it! It has everything we need, is easy to set up, and very user-friendly. The support team is always responsive and helpful. Highly recommended!

Sacred Taste
Australia
Over 4 years using the app
Wholesale Gorilla replied July 14, 2025

Thanks so much for the wonderful feedback, and for continuing to use Wholesale Gorilla for over 4 years! Your satisfaction is our top priority, and we're just an email away whenever you need us.

May 6, 2025

Really straightforward interface, excellent support, and overall a very effective app with seamless integration for Shopify.

Medici Roasting
United States
Over 1 year using the app
Wholesale Gorilla replied May 9, 2025

Thank you very much for the review! We're pleased to hear that the app has been easy to set up and use, and appreciate you sticking with Wholesale Gorilla for over a year now.

April 27, 2025

There are some fixes needed but they are constantly developing and the support team are right there when you need them.

Koa Organics
New Zealand
About 1 year using the app
Wholesale Gorilla replied May 9, 2025

Thanks so much for your feedback, and for your patience while we worked through the issue you experienced. If there’s anything we can do to make your experience a 5-star one, please don't hesitate to let us know — we’re here to help!

April 9, 2025

Easy and great functionality! The customer service is also fantastic and answers super fast.

Carol Hannah
United States
Almost 6 years using the app
Wholesale Gorilla replied April 18, 2025

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

April 4, 2025

Very helpful tool for handling wholesale customers in a mixed environment with wholesale AND retail. Great (as in really great) fast and helpful support.

ting goods
Germany
Almost 2 years using the app
Wholesale Gorilla replied April 18, 2025

We are absolutely delighted to hear that you love Wholesale Gorilla! We pour our hearts into making the app great, and your review is a huge motivator. Thank you!

March 19, 2025

Clementine was so helpful in assisting me with troubleshooting! I have never received such helpful responses from an ordering platform. Thanks!

1000 Faces Coffee
United States
About 5 years using the app
Wholesale Gorilla replied March 25, 2025

Thanks so much for the kind words! We're thrilled you've been a satisfied customer for over 5 years, and are here to help further anytime.

February 5, 2025

We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla!

Bella and Bear
United States
Over 2 years using the app
Wholesale Gorilla replied February 7, 2025

Thanks so much for the glowing review! We're always here to lend a hand, and we believe you'll be quite happy with the Premium features.

January 9, 2025

The Wholesale Gorilla team is amazing! The app is very useful and the customer support is very knowledgeable. THANK YOU!

Ticket Chocolate
United States
12 months using the app
Wholesale Gorilla replied February 7, 2025

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.