B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

November 2, 2025

Very helpful, I tried for months to fix a problem myself and after speaking to a rep within minutes my wholesale problems were beggining to be solved. Thank you so much for all your help.

Standing Spruce
Canada
Over 2 years using the app
November 3, 2025

Offer excellent and quick support by reps that are very knowledgeable. Kay was wonderful and handled my queries efficiently and explained solutions in a way that I could understand. Kay even noticed areas of my website that were not set up correctly that would have prohibited my customers from accessing their applicable discounts. Five stars!

Modern Mud Australia
Australia
4 months using the app
October 20, 2025

I had an issue with our GA4 order tracking and their support team was amazing. They were super responsive and helped me fix it right away. While I'm still learning the app itself, their excellent customer service makes me confident I'm in good hands.

Parting Stone
United States
About 6 years using the app
Orbit replied October 30, 2025

Thank you so much for sharing your positive experience!! We appreciate you 🙌 - Emily, Head of Support

October 16, 2025

Sara is incredibly helpful in creating a smooth and seamless experience for the users.

CaddyPro Golf Products
Canada
3 days using the app
Orbit replied October 30, 2025

Thank you for sharing, will definitely be passing this feedback along to Sara! - Emily, Head of Support

October 7, 2025

Customer service was really helpful.
They fixed all the issues really quickly.

Kos Mooto MX
Mexico
Over 4 years using the app
Orbit replied October 30, 2025

So happy to hear this, thank you so much! - Emily, Head of Support

October 3, 2025

Rob has been outstanding to work with. He’s knowledgeable, responsive, and always goes the extra mile to make sure issues are resolved quickly and clearly. His guidance made our setup smooth and stress-free, and his proactive support added real value. Truly one of the best support experiences I’ve had.

The Hat Pros, Inc.
United States
About 21 hours using the app
Orbit replied October 30, 2025

Wow I'm so glad to hear this, thank you so much for sharing this flowing review of Rob's support! - Emily, Head of Support

Edited November 24, 2025

Customer service is AWESOME!! AAAAA++ Emily helped me this last time in a bind and was amazing. Been using them for years and love it!

Global Formulas
United States
Over 5 years using the app
Orbit replied October 30, 2025

It was my pleasure! Thanks so much for leaving us a review :) - Emily, Head of Support

September 25, 2025

Great App and the service is the best of any app I have ever used. After using them for years we launched a new theme and they were straight onto it with instant support to make sure everything was working as it should. Thank you B2B!

Switch Boss
Australia
Almost 5 years using the app
Orbit replied October 30, 2025

Wow I can't thank you enough for saying our support is the best of any app you've used! It truly means so much to me and my team! - Emily, Head of Support

September 18, 2025

Customer service has been great so far.

Cable Connection & Supply
United States
About 1 year using the app
Orbit replied October 30, 2025

Thank you so much!! - Emily, Head of Support

September 18, 2025

Great app and excellent support! The team was very quick to identify the issue and provide a working fix. Everything runs smoothly now.

My Store
Canada
16 days using the app