B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

July 11, 2025

The app works well once you know how to drive it, and Kay is always there to help and answer any questions that I have. I highly recommend trying this app out.

CustomLink
Australia
5 months using the app
Orbit replied August 12, 2025

So happy to hear this, will pass this feedback along to Kay! Thank you for sharing! - Emily, Head o Support

July 2, 2025

I’m truly grateful for the amazing support team! They took the time to walk me through every step patiently and carefully. Their responsiveness and dedication were impressive, and they made sure everything was set up exactly as I needed.
I’m very happy with the result and really appreciate their professionalism and kindness.
Thank you so much for your outstanding support!

Polarix
Canada
14 days using the app
Orbit replied August 12, 2025

Thank you so much, we really appreciate it! - Emily, Head of Support

June 19, 2025

The technical support provided by the team is excellent. They respond promplt and go above and beyond. Thank you B2B Wholesale Club

SWL
United Kingdom
About 1 month using the app
Orbit replied August 12, 2025

Thank you so much! - Emily, Head of Support

June 2, 2025

Orbit B2B is a fantastic addition to any Shopify store. The platform works seamlessly, and their customer service is responsive and helpful. Most issues are resolved within 24 hours. Their support really enhances the overall value of the product. Highly recommended.

Pacemaker Australia
Australia
Over 2 years using the app
Orbit replied June 10, 2025

So glad to hear this, thank you for leaving a review! - Emily, Head of Support

June 1, 2025

If you need to do custom pricing or net terms with your customers, B2B Wholesale Hub is the app to use! Their team is always ready to help with any issues especially when you are switching themes. They make it seamless and ready to go!

100% recommend, best app on Shopify!

Sky High Supply Company
United States
About 6 years using the app
Orbit replied June 5, 2025

Wow, I can't thank you enough for saying such kind words about our app and my support team. It truly means a lot. Thank you! - Emily, Head of Support

May 30, 2025

Jack was super helpful when I needed some questions answered. Stayed online and helped me through the issue!

Having great customer service is essential for small companies installing things on their own. Thank you!

Organic Alcohol
United States
About 3 hours using the app
Orbit replied June 5, 2025

Aw thank you SO much for this kind review! Jack is the best and I'm glad you had such a great experience! - Emily, Head of Support

May 21, 2025

We have just set it up and my first impression is that it is great and does everything we need it to. Getting our first discount up and running was intuitive and quick. The set up of the app was easy and customer support was outstanding!

Social Light
New Zealand
About 4 hours using the app
Orbit replied June 4, 2025

Thank you so much for this review!! I'm so glad it's meeting your need so far :) - Emily, Head of Support

May 19, 2025

This is the perfect solution for us, it does just what it says and the support has been impeccable—extremely responsive and prompt with detailed answers that have made integrating this into our site very easy. Definitely recommend.

Buck & Buck
United States
2 months using the app
Orbit replied May 21, 2025

I really appreciate you sharing this with us! Thanks so much for the review :) - Emily, Head of Support

April 10, 2025

Great app for managing discounts B2B. We were struggling a lot after switching to new theme. Once we sent a help request, Kay was a fast and super helpful support and service. Recommend!

GORNIK.SI
Slovenia
About 5 years using the app
Orbit replied May 21, 2025

Thank you for this review, super glad to hear that your support experience was such a positive one! Thanks for sharing! - Emily, Head of Support

Edited September 15, 2026

This is the perfect app to create member-only pricing (where the customer has to log in to see lower prices on the website). The app works great and the install and support from Jack and the team at Orbit was outstanding – can't say enough good things.

CPAP Superstore
Canada
Over 1 year using the app
Orbit replied April 21, 2025

Thank you so much for this review! I'm so glad to hear the app is working for you :) - Emily, Head of Support