B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

September 9, 2025

Rob & Kay from support were super helpful, as was the rest of the team. After confirming our edits had worked they were able to get the app syncing back to my store and we immediately got a sale.
Thanks to the B2B Wholesale Hub Team for their continued support and hard work.

Azuni London
United Kingdom
3 months using the app
Orbit replied September 26, 2025

This is so great to hear. I really appreciate you taking the time to leave such kind words about Kay and Rob! Thank you! - Emily, Head of Support

August 28, 2025

Awesome app. Had a setup issue (my error), sent a request which was answered in minutes and sorted in minutes. Absolutely recommend this app. Thank you.

Mobility Supplies NZ
New Zealand
3 months using the app
Orbit replied September 26, 2025

I'm so glad to hear this, thank you so much for sharing your experience! - Emily, Head of Support

August 27, 2025

Jack in support is awesome. Orbit is always extremely on top of things and have been great to work with.

MAPerformance
United States
Almost 8 years using the app
Orbit replied August 29, 2025

Thank you so much!! Will pass these kind words along to Jack :) - Emily, Head of Support

August 26, 2025

Thank you so much for the great support!! Kay and her team quickly jumped into action in helping fix some settings on my online store to help things run as they should. She sent a video showing me exactly what to do to correct it. I appreciate all she did and so quickly. She even did a follow up to make sure things were still going well! Best support I have ever worked with! Great big high five to Kay and her team!

Jolly Ollie
United States
24 days using the app
August 8, 2025

Rob was able to figure out an issue that I was having within the theme of my shop and fix it for me asap!

Woodfire Candle Co
United States
About 9 years using the app
Orbit replied August 29, 2025

So happy to hear this, will pass the feedback along to Rob! - Emily, Head of Support

August 8, 2025

Good app and great customer support. Appreciate the lightening fast help from Sara in fixing the latest issue

iDrinkCoffee.com Wholesale Site
Canada
Over 8 years using the app
Orbit replied August 29, 2025

Thank you so much for leaving a review! - Emily, Head of Support

August 7, 2025

This app is a real lifesaver for my business where I offer both wholesale and distributor discounts. The support staff is always quick to respond to make sure that I've got everything set up just the way I need it.

BirdSupplies.com
United States
Over 4 years using the app
Orbit replied August 12, 2025

Aw I'm so glad to hear this, thank you for sharing! We are always here for you! - Emily, Head of Support

July 31, 2025

Excellent app. Does exactly what I need it to do to offer wholesale pricing to my wholesale customers. Support is excellent - really quick to assist via chat.

SOHMO
Australia
Almost 4 years using the app
Orbit replied August 12, 2025

Thanks so much for leaving this review, and for chatting in!! - Emily, Head of Support

July 30, 2025

I am very satisfied with the app — we use it for several of our online stores. The customer service is very kind and helpful — they respond quickly and resolve any issues. Special thanks to Sarah, who helped us solve our problem.

Belnatur
Hungary
About 7 hours using the app
Orbit replied August 12, 2025

Thank you so much for sharing! Will be passing this feedback along to Sara! - Emily, Head of Support

July 29, 2025

I am a brand new user and just attempted an install without assistance. Unfortunately, something went wrong. However, the team at B2B Wholesale was immediately on the issue and resolved the problem almost immediately. I am hopeful that the level of support continues and that I can get this product set up successfully, maybe with some assistance from this fantastic team!

Custom Crafting Alliance, LLC
United States
About 11 hours using the app
Orbit replied August 12, 2025

I'm so happy to hear my team was able to resolve this so swiftly for you! We put a lot of effort into making sure issues are resolved super quickly, so glad to hear you appreciated it :) - Emily, Head of Support