B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

Edited March 25, 2025

Support is quick, responsive and efficient!

mikestewart inc.
United States
Over 6 years using the app
Orbit replied December 20, 2024

Thanks for taking the time to leave this review! Happy Holidays :) - Emily, Head of Support

December 12, 2024

The app can be difficult to install/integrate for some people but when I encountered issues, I reached out to customer service and they were of immense help! Not only did they help integrate the application with shopify, Rob (customer service), also helped make customizations and guided me through the entire process with patience and a supportive attitude. Thank you so much, Rob!

NUTRILINQ
United States
16 days using the app
Orbit replied December 20, 2024

Thanks for this review!! The app can take a bit of time to integrate depending on the setup of the store, but our team is always able to help :) Glad to hear Rob was about to get you sorted out! - Emily, Head of Support

December 6, 2024

We have the app for many years and it works great! Support is very responsive and provided timely help.

Oscardo
Canada
About 6 years using the app
Orbit replied December 13, 2024

Thank you for using our app year after year! Your kind words really mean a lot! - Emily, Head of Support

November 15, 2024

This app has made selling wholesale super easy! Plus, if you run into a snag, their customer service is super quick and helpful!

Eden Jewelry
United States
9 months using the app
Orbit replied November 18, 2024

Thank you so much, Grace! - Emily, Head of Support

October 25, 2024

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support!

EpicRise Electronics LLC
United States
8 months using the app
Orbit replied October 28, 2024

Yay so glad to hear Rob got you all sorted out!! :) Thanks for the kind words about my team! - Emily, Head of Support

October 23, 2024

This app is great - we've tried several B2B apps previouslybut this is the one!
Kay was awesome - so patient with all our ongoing questions.
Highly recommended.

WILSONPAYNE
Australia
6 days using the app
Orbit replied October 28, 2024

Thank you for this review!! Will pass this great feedback along to Kay as well :) - Emily, Head of Support

October 23, 2024

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers.

Tyneham Luxury Products Canada
Canada
7 months using the app
Orbit replied October 28, 2024

Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support

October 22, 2024

Works as advertised and great customer service.

Scandia Manufacturing
United States
Over 1 year using the app
Orbit replied October 23, 2024

Thank you so much for this review, I really appreciate it! - Emily, Head of Support

October 14, 2024

There were a few issues, but they were all resolved after contacting customer service. Great service, so professional.

INJORA B2B
China
6 months using the app
Orbit replied October 16, 2024

Thank you for this review!! I am glad to hear everything was resolved swiftly :) - Emily, Head of Support

September 27, 2024

I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier.

Penny & Rose
United States
Over 6 years using the app
Orbit replied October 2, 2024

So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support