B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

June 5, 2024

App works great and their tech support is amazing! Very quick to respond and get any issues I have (usually my own doing), resolved.

Spray Center Electronics
United States
12 months using the app
Orbit replied June 12, 2024

Appreciate the kind words and the review! Glad we were able to get everything sorted in short order.

- Will, Head of Development

May 30, 2024

Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.

SoulBursts
United States
Over 5 years using the app
Orbit replied June 12, 2024

Big thanks for your review! We're happy to know everything's working smoothly now.

- Will, Head of Development

May 17, 2024

The whole team was super friendly. Onboarding was seamless and I had wholesale orders coming through in less than 48 hours.

One59
United States
1 day using the app
Orbit replied May 21, 2024

Thank you so much! I'm really glad to hear this! - Emily, Head of Support

April 24, 2024

Jack and the team have been great. Extremely fast response time, even faster time completing updates. Overall great app, and great team that stands behind it. Would recommend!

BlushLove
United States
14 days using the app
Orbit replied April 26, 2024

I'm so glad to hear this! Thank you :) - Emily, Head of Support

April 23, 2024

Wholesale Club is easy to use and they have a great customer support team.

Tour Tough
United States
Over 2 years using the app
Orbit replied April 25, 2024

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

April 15, 2024

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

Kedi Labs
United States
5 days using the app
Orbit replied April 19, 2024

I really appreciate your kind words about my team!! - Emily, Head of Support

April 10, 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app.

Oren

Wholesale Neoflam Cookware
Australia
About 1 year using the app
Orbit replied April 11, 2024

Thanks so much for this review Oren! - Emily, Head of Support

March 27, 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
United States
Almost 5 years using the app
Orbit replied April 2, 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

March 28, 2024

Very helpful customer support. they answered all my questions and helped me understand how to solve the problems I was dealing with. they offer many solutions and help me to understand what they are doing to fix things rather than simply fixing them.

SmokeHouse Distribution
United States
Over 2 years using the app
Orbit replied April 2, 2024

Thank you for leaving us this review! - Emily, Head of Support

March 27, 2024

Very fast and efficient service, won't leave until all problems are fixed.

Oriwest
Canada
Over 6 years using the app
Orbit replied April 2, 2024

I really appreciate you leaving this review, and the acknowledgment of the commitment our team has to solving problems! Thanks :) - Emily, Head of Support