B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

January 22, 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
United States
9 months using the app
Orbit replied January 25, 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

January 18, 2024

Incredible customer service. Highly recommend

Mother SPF
Australia
11 months using the app
Orbit replied January 23, 2024

I really appreciate you saying this, thank you! - Emily, Head of Support

January 16, 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapore
Almost 4 years using the app
Orbit replied January 17, 2024

We appreciate you sharing this feedback! - Emily, Head of Support

January 10, 2024

Tech support is awesome and has assisted us to solve problems our web site builder could not. This app works well for us as a primarily wholesale business.

Cowboy Collectibles Wholesale
United States
Almost 2 years using the app
Orbit replied January 12, 2024

Super happy to hear this, thanks for leaving a review! - Emily, Head of Support

December 14, 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
United States
Almost 8 years using the app
Orbit replied January 3, 2024

Thank you!! - Emily, Head of Support

November 29, 2023

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
Australia
Almost 6 years using the app
Orbit replied December 1, 2023

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

November 28, 2023

Kay was fantastic in answering my questions, and going out of her way to help me export, upload, and fix issues.

WWW.GABEE.COM.AU
Australia
Over 5 years using the app
Orbit replied December 1, 2023

Thank you very much! - Emily

November 4, 2023

We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.

Thanks!

PCS Lighting
United States
Almost 5 years using the app
Orbit replied November 6, 2023

Thank you so much!

October 30, 2023

The experience with Wholesale Club and the team at Orbit has been very smooth. The app does what it says and the support team have been incredibly responsive. Highly recommend the app.

Dermapenworld UK
United Kingdom
2 months using the app
Orbit replied November 1, 2023

So glad to hear this! Thanks for sharing! - Emily, Head of Support

October 30, 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canada
About 2 years using the app
Orbit replied November 1, 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support