B2B Wholesale Hub
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Reviews (703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.
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Response time with questions is amazing! Worked with me until I was completely satisfied with the result I needed.
Great app. Great customer service
Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support
Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.
I really appreciate you sharing this! Thank you! - Emily, Head of Support
Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.
Thank you for leaving this review! - Emily, Head of Support
Alex hopped on to help me out and was super cool. They managed to get me sorted after I got stuck trying to setup a reinstall for a new theme, and gave me some tips moving forward on how to fix it myself if I need to. Also they're just fun to chat with. Keep up the great work Alex :)
Wow I'm so glad to hear that Alex was so helpful!! Will definitely be sharing this positive feedback with them :) - Emily, Head of Support
The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!
I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support
Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.
Thank you so much!! - Emily, Head of Support
We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.
Thank you so much for using our app since 2022! - Emily, Head of Support
In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.
I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support
Really fast and knowledgeable customer support. Thanks Alex!
Thank you so much! - Emily, Head of Support
This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.
Thanks so much! - Emily, Head of Support
