B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

September 6, 2024

I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!

Elana Gabrielle
United States
6 months using the app
Orbit replied September 9, 2024

Thank you so much for this review! - Emily, Head of Support

September 2, 2024

Kay was super helpful and got to the bottom of our issue quickly.

Write To Me Wholesale
Australia
Almost 3 years using the app
Orbit replied September 4, 2024

I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support

August 6, 2024

The B2B Wholesale Hub support team is super efficient and prompt in assisting with troubleshooting! Thank you for making the experience so wonderful x

Emma Kate Co
Australia
Over 6 years using the app
Orbit replied August 8, 2024

Aw this review is so kind, and very much appreciated! Thank you! - Emily, Head of Support

July 24, 2024

Kay was so helpful! She went above and beyond in helping us solve a coding issue by giving us clear instructions on how to go about resolving the problem.

This is Eden Hong Kong
Hong Kong SAR
6 months using the app
Orbit replied July 25, 2024

Thank you for the review! Will pass this feedback along to Kay :) - Emily, Head of Support

July 12, 2024

Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.

notofthisworldiconsandbooks.com
United States
Over 6 years using the app
Orbit replied July 15, 2024

I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support

July 2, 2024

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

My Car Cleaning
United Kingdom
Almost 2 years using the app
Orbit replied July 4, 2024

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

July 1, 2024

We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.

biancalorenne.co.nz
New Zealand
About 6 years using the app
Orbit replied July 4, 2024

Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support

June 28, 2024

I highly recommend the app and customer services are 10 out of 10, Sara was very fast with a friendly response

AE CAR
United Kingdom
Over 5 years using the app
Orbit replied July 2, 2024

Thanks so much for using our app for 5 years! I'm glad you had such a positive experience with our support team :) - Emily, Head of Support

June 27, 2024

Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.

Face Haus
United States
13 days using the app
Orbit replied June 28, 2024

I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support

June 24, 2024

Kay was very helpful with support and the app works flawlessly.

Casey Mac Photo
United States
4 days using the app
Orbit replied June 26, 2024

So glad to hear this, will be passing this feedback along to Kay! - Emily, Head of Support