B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

April 29, 2026

Wholesale Hub has been a huge win for us; it's made it easy to offer our customers custom pricing along with some solid added perks.

I did run into a hiccup today, but their support team came through. Rob was incredibly patient, walked me through everything, and made sure I actually understood the solution instead of just handing me a quick fix.

Excited to keep building out our store with this app.

Arc Solutions, LLC
United States
Over 1 year using the app
June 2, 2026

We've been using this app for a while and are very happy with it. When I ran into an issue with a CSV upload, the customer support team helped me right away. Jack was incredibly patient and worked with the developers to resolve the problem successfully.

Excellent support and a great app overall. Highly recommended!

Eastside Chains- Maulkorbberatung & Maulkorbmodifizierung
Germany
3 months using the app
July 7, 2026

The support from Orbit Apps was absolutely outstanding! Rob assisted us with clear guidance and kind care. He went above and beyond to provide a safe, straightforward solution that perfectly addressed our needs. We truly appreciate his prompt, reliable, and heartfelt support. Thank you so much, Rob!

Yamaya Socks
Japan
Over 2 years using the app
May 21, 2026

I just want to say how fantastic the B2B Wholesale Hub team is! They always go above and beyond to help, and it’s an absolute pleasure working with them. With their assistance, this app adapts perfectly to all my B2B store needs. I’m extremely happy so far—currently testing everything, and I’m confident I’ll soon make the decision to use this app long-term!

TeMix
Latvia
About 1 month using the app
April 7, 2026

Absolutely awful customer service. I've sent in several help tickets because the app keeps throwing the exact same message at me: 'Install error. There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP.' What a joke. Nobody has reached out, and there's zero option for live chat. It's been days since my first request, and I can clearly see on the admin panel that they haven't even opened my tickets yet. Completely unacceptable!

MV hair and beauty
Australia
Over 1 year using the app
Orbit replied April 8, 2026

Hi, we do have live chat, available Mon - Fri from 10am to 5pm EST. We are based in Canada. We have responded to your messages and have had a few conversations over the past month with you! I'm not sure why your admin panel is showing that we haven't opened your tickets but I've sent you a few messages today checking in on that. Looking forward to your response. - Emily, Head of Support

March 3, 2026

Not compatible with any Ajax Cart/Drawer/Popup and the warning will only show after selecting a plan.

Funeral.com, Inc.
United States
18 days using the app
Orbit replied July 16, 2026

Hi, I'm very sorry to hear that you encountered this limitation, and that it was not made more clear within the app.

I wanted to let you know that this has already been addressed. The app does now work with AJAX carts!

If you want to get in touch, or if you want try the app again and need a hand, please email us at support@orbitapps.com.

You can also contact us via our live chat in-app. We're primarily online 10-5 EST, Monday through Friday, and we will always reply to a chat as quickly as possible. Rob - T2 Technical Support Specialist.

February 19, 2026

B2B wholesale app is fantastic! It was easy to setup and we are now getting easy B2B orders through our website. If I have any questions, the chat team are very responsive. I liked the app so much that I wanted to use it for another store I manage, however at present new customers cannot use the order minimums function while it is being worked on. I've contacted chat but there's no date for when it will be ready, so sadly I am going to have to get another b2b app for that client.

Bio Gold New Zealand
New Zealand
21 days using the app
May 29, 2026

Great app! we use for custom pricing.

Smoke Tokes
United States
Over 5 years using the app
April 23, 2026

Jack was super helpful, knowledgeable, and quick to respond to my questions. He even sent along a video recording and screenshots which made it super simple for me to understand what I needed to do. Great customer service!

Erika M. Powell Textiles
United States
Almost 3 years using the app
November 12, 2025

Fast detaield responses to questions. We love the feature of being able to set a price for wholesale we do not use the percentage option we use the price. The app is easy to navagate. Recommend adding to your store.

Dazzling Paws
United States
Almost 4 years using the app
Orbit replied January 23, 2026

Thank you!! - Emily, Head of Support