B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

October 24, 2025

It has made creating a dual retail/wholesale site a breeze. The whole team are super responsive when issues arise and help out right away. Would recommend using them if you need a dual function web store for your customers.

Pro Feet, Inc.
United States
5 months using the app
Orbit replied October 30, 2025

Thank you so much for this review! - Emily, Head of Support

October 3, 2025

Jack and the team have been very helpful in what little issues there were while using the app. The app is a good alternative of shopify plus (ofcourse there are some limitations imposed by shopify). Its very easy to use and the price syncing is relatively quick even for a store with a large catalogue as us.

Overall very helpful with the app and the support :)

Regal Autosport B2B
United Kingdom
About 2 months using the app
Orbit replied October 30, 2025

Thank you so much for this detailed review! I really appreciate you sharing your perspective on our app being an alternative to Shopify Plus. - Emily, Head of Support

September 26, 2025

The only wholesale app you need. I have been using B2B Wholesale Hub for years now. They continually improve features, and the customer support is exceptional.

Trinity Stamps
United States
About 4 years using the app
Orbit replied October 30, 2025

Thank you so much! - Emily, Head of Support

August 12, 2025

I have had an amazing experience using this app. I wanted to be able to offer custom tiered pricing to certain customers as well as net payment terms. I am by no means a computer genius but Kay and the team have been so helpful in explaining things to me as well as setting it all up for me so I haven't had to try and figure it out on my own. The customer service is so thorough and very responsive. I would 1000% recommend this app to anyone looking to upgrade their website.

TranzParts
New Zealand
About 2 months using the app
Orbit replied August 29, 2025

Wow I'm blown away by this.. I appreciate you taking the time to write this glowing review of Kay and our product! Thanks so much! - Emily, Head of Support

June 24, 2025

The app is dead simple to set up, yet extremely powerful in its ability to apply discounts at varying levels. My business is really growing after migrating to Shopify along with our decision to deploy B2B Wholesale Hub to handle our B2B side.

While the app is great, the support is even better. I submitted an issue that I was seeing outside of their listed support hours. Within minutes I heard back from support. We clarified the issue and another few minutes later the issue had been escalated to Shopify, as it was a Shopify issue not an app issue. I can't speak about how confident that makes me in using this app. Thank you so much!!

DS Custom Tackle
United States
2 months using the app
Orbit replied August 12, 2025

Wow I really appreciate the detail you put into this review. It means so much to me that you took the time to describe your positive experience. Thank you! - Emily, Head of Support

June 6, 2025

We been using this app for a while. We had issue conflict with retail & B2B customers checking out but Kay worked on the issues & fixed them & we were provided with a video clip to show us how it worked. We are very happy with the services she provided.

Reflection Beauty Supply
United States
Over 2 years using the app
Orbit replied June 10, 2025

Thank you so much for leaving this review! - Emily, Head of Support

June 2, 2025

As a beverage wholesaler, Orbit makes it easy to control what customers see which products and having set pricing for individuals as well. The net terms for checkout is also very helpful to our business. The customer support team is always so friendly and knowledgeable. I recently worked with Jack and I had my issue resolved in no time. I highly recommend this app for your B2B online store needs.

Six Degrees North Beverage Group, Inc.
United States
Over 3 years using the app
Orbit replied June 10, 2025

Wow this is so nice of you, I'm so glad to hear you had such a great experience with Jack. Thank you for sharing!! - Emily, Head of Support

November 15, 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast.
Thank you so much for solving all our complicated discount issues in one app! :)

Craft Cellars dev2
Canada
4 days using the app
Orbit replied November 18, 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

November 1, 2024

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business.

What really impressed us is the customer support team—they’re knowledgeable, responsive, and truly committed to helping us succeed with the app. Highly recommend this app for any B2B business looking to streamline wholesale operations on Shopify!

Airtek
Canada
6 months using the app
Orbit replied November 7, 2024

Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of Support

October 1, 2024

This app works really well for offering wholesale customers their own pricing levels, and also offers a few extra features to help with wholesale customers, such as Account Customer processing, minimum order amounts, shipping customisation, and a quick order form. Can't fault the support. They have quickly helped us solve a few minor issues.

Minibearings
Australia
11 days using the app
Orbit replied October 3, 2024

Thank you so much for this review! - Emily, Head of Support