B2B Wholesale Hub

Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.

We’ve been using this B2B app for a couple of years now, and it’s been nothing short of excellent. Everything runs smoothly and reliably, which is exactly what you want in a platform like this. On top of that, their support team is always responsive and helpful whenever we need assistance. Easy 5 stars.

Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.

This app runs pretty well and has made wholesale an option for our store. The response from support is quick and for the most part they are very helpful. I have had issues with discount codes being applied to wholesale accounts and that is NOT supposed to happen. When I tapped support for help they could not replicate. I sent them screen shots of the issue, but they still could not figure out the problem or resolve.

If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!

App does what is required... giving us the ability to provide trade and discount pricing. We had a couple of issue upload .csv file with trade pricing but the customer service was super quick at advising us how to do this

Terrible support. I've submitted multiple requests to the support team, as I keep getting an error from the app saying that

"Install error
There’s been an issue with your install. Our support team is having a look, and we’ll be in touch via email ASAP."

No one gets back to me. There is no live chat. It's been so long since I have submitted the request and I can see on the admin panel that they haven't even logged in, to check out the issue!

I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.

This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.