B2B Wholesale Hub

B2B Wholesale Hub

Reviews (703)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to run B2B and B2C from one store, with custom per‑product wholesale pricing, member‑only pricing, volume discounts, minimum order rules, net payment terms, and quick order forms. They like its simple setup, reliable performance on large catalogs, fast price syncing and CSV bulk updates, plus product/collection hiding. Support is frequently praised as fast, patient, and hands‑on with theme, checkout, and custom code issues.

Edited May 30, 2024

Jack is the epitome of great customer service & support as he worked to correct our issue! The B2B Wholesale app is easy to setup and now that we've experienced their great support we'll be a customer forever!

Crocodile Jackson
United States
About 3 years using the app
Orbit replied February 28, 2022

Thanks for your review! - Emily, Support Lead

July 27, 2023

The app works great and meets our needs. Customer service is also a big takeaway. They respond within a few minutes and have made the resolution to all our requests within 24h to 48h. I would highly recommend them.

Jedds Bird Supplies
United States
Over 1 year using the app
Orbit replied July 31, 2023

Thanks so much for sharing this!! - Emily, Head of Support

July 18, 2023

The team is very responsive and happy to help with any issues with installation. The process itself took very little time and the functionality is just right. We actually use the app in conjunction to membership apps to offer custom pricing.

VASSI
Canada
5 days using the app
Orbit replied July 24, 2023

Thank you for sharing this!! It's great to hear the setup was easy for you. - Emily, Head of Support

Edited April 7, 2025

We have been using this app for years, as we are retail and wholesale store. The B2B wholesale Hub app works perfect I never have an issue, only if I install a new app that may interfere with the website. And like always this team will fix the issue. So grateful to Kay who over the weekend helped me. I am always confident that they will help me.
Thank You again
Jacob

Creative Professional Hair Tools
United States
Over 6 years using the app
Edited January 14, 2026

We had an issue where our wholesale discount was not being applied consistently to every order. The support team at B2B Wholesale responded quickly, identified a conflict within our cart setup, and resolved the issue efficiently. Communication throughout was clear, and the feedback provided was genuinely helpful in understanding both the cause and the fix. Very pleased with the level of support and technical knowledge shown.

Khrfloorsanding
United Kingdom
Almost 9 years using the app
Edited April 21, 2026

I’ve been using the B2B Wholesale Hub app for 10+ years and have never had a problem with it. Just recently I got a strange error message (which really turned out to be nothing), they responded to my questions immediately and fixed the little glitch. No down time for me EVER. It always a pleasure to use an app that is so well thought out, built well, functions so seamlessly and has such a great team behind it. I give it 5 stars and would, without hesitation, recommend this app to all who need a wholesale app!

Sans Skincare
United States
About 8 years using the app
Edited March 26, 2026

Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Jack, Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.

Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support

Update 2026-Mar-26 - Shopify broke stuff as they love to do, Jack fixed it very promptly.

Vorsprung Suspension
Canada
About 8 years using the app
Orbit replied July 27, 2023

It was my pleasure!! Thanks for leaving this review! :) - Emily

July 26, 2023

I implemented the Wholesale Club app a few months ago, and I must say, my experience has been incredibly smooth. While setting up the app, I did encounter a few initial challenges, but the team behind it was exceptional - patient and always ready to help. (shoutout to Paige and Jack!) They addressed all my questions with grace and even provided clever workarounds to suit my specific business needs.

Managing special pricing can be quite complex, but this app has truly simplified the process for me. It has become an invaluable tool, making it effortless to train my staff on onboarding new customers with special prices. Moreover, I am delighted that the app doesn't slow down my website, as I've had nightmares when I was previously working with WooCommerce.

The Wholesale Club app is a straightforward yet powerful solution that has saved me from spending hundreds of dollars on other alternatives. I am thrilled to have discovered such a reliable and budget-friendly solution. It has made it easy for me to switch my wholesale customers to be able to purchase online instead of having to manually process POs and deal with countless errors in data entry. I highly recommend it!

Rubenstein RB Digital Inc
Canada
6 months using the app
Orbit replied July 28, 2023

This is one of the most thorough reviews we've ever received. Thanks so much for taking the time to share your perspective and experience of our app and our support team! It really means a lot to us! - Emily, Head of Support

March 31, 2026

Great work! Can not recommend the app and the team enough. We asked for a little support in migrating the app over to a new theme. Rob was on hand through the entire process, going above and beyond to ensure the installation was successful. Thanks again!

Country Kitchenware Supplies Ltd
United Kingdom
About 4 years using the app
Orbit replied April 8, 2026

Thank you so much, I really appreciate this review! - Emily, Head of Support

June 22, 2026

DE BESTE APP MET DE BESTE SERVICE 5 STARS!!!!

Telewash Winkel
Netherlands
Almost 2 years using the app