Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a “24/7 extra employee” that boosts revenue and cuts support workload. Many report higher sales and conversions from answering pre‑purchase questions, abandoned cart recovery, and WhatsApp campaigns. They like the quick setup, intuitive interface, strong AI that feels natural, and omnichannel use across site and social. Customization, upsell features, and responsive, hands‑on support are frequently praised, with many citing clear, fast ROI.
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Wizybot has been a fantastic tool for our business. It's like having a customer service team 24/7 and their support team is amazing. We have increased our plan 2 times now in less than 3 months because sales are going up!
Since implementing Wizybot, we've seen an increase in conversion rates, reduced returns, and increases customer satisfaction. Wizybot excels at answering common customer questions like "What size windshield wipers do I need for my car?" and "How do I install these wipers?" This frees up our team to focus on growing and improving our business while ensuring customers get the information they need to make informed decisions. If you're looking for a way to improve customer service, conversion rates, and overall site satisfaction, Wizybot is a valuable investment. The team has been extremely helpful and sets them apart from other similar apps and businesses.
Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.
We are trying our best to make the best product as possible and unfortunately something happened specifically on your site.
We really appreciate your feedback because it help us to keep improving. Is it possible that you can show us how it looked on your site. That way we can address the issue right away.
We compromise ourselves to fix this issue as soon as possible. We also reached out to you directly through email.
Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.
We recently added Wizybot to our Shopify store and it has been a game changer. It responses quickly and efficiently. It offers suggestions to upsell and has increased sales. It is truly an answered prayer.
Their customer support team responded very quickly. They are truly amazing.
I highly recommend using Wizybot to enhance customer support and satisfaction!
We recently added Wizybot to our website and had over $1000 in sales in the first 2 weeks attributed to Wizybot engagements. The staff at Wizybot is accessible and has provided us with excellent support. I was able to integrate Wizybot into our Shopify site in minutes and results speak for themselves. I tried to use other Chatbot apps, but Wizybot is clearly the best one I have found. Thank you Team Wizybot!
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.
The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.
Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.
The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
Llevo usando la aplicación por 1 semana y realmente me ha parecido muy buena, la respuesta es natural y toma muy bien las descripciones de los productos y recomienda súper bien al cliente en las políticas de la empresa.
definitivamente es una muy buena aplicación y la seguiré usando y recomendando.
Really great tool to answer customer service questions and highlu customizable.
He tenido muy buenos resultados con Wizy Bot. Nuestros clientes obtienen la informacion que necesitan fuera de horario laboral.
