Bold XERO Sync

Not even worth 1 star. Cant map all of our transactions to the Xero dashboard, wasted multiple months of $60 subscription fees for nothing. Don't bother with Xero since this app makes it unusable with Shopify.

Nikhil has been super helpful and very quick to respond whenever I have had some queries. It pulls in data seamlessly!

The app is pretty reliable and does what we need it to do. I am always pleasantly surprised by the support I get when I need it. Thanks Nikhil.

Love this app, made doing my receipts easy. Also support from Alexa was quick and helpful when I needed it.

Bold has a well-earned reputation for providing some of the worst support and customer service...and this app is certainly no exception. Now the latest glitch is that their app isn't comparable with the latest version of Apple's Safari browser. Although the beta versions have been available for months and the final version available for weeks, Bold apparently has no plans to fix their broken code.

Bold has made it VERY clear that they don't actually support this app or offer any service for it. As others have mentioned, this app is not compatible with the current version of Safari and Bold has absolutely no plans to fix that (and they will simply string you along with shockingly terrible customer service if you dare to ask). At this point, Xero should permanently ban Bold from having access to their API.

I'm not happy with the charges at all, I spoke to Bold and was offered a few free months to figure things out. I will update my review in a few months time.

The reconciling works well, however payments are sent to Xero twice, which is not helpful - and they then tell you that it's a Xero fault, which is not - because it's only started happening since using this app! Not helpful at all! We are dealing with Mo...

We have been using this app for over 2 years now, I would avoid if you were looking for a seamless integration, the app has plenty of flaws and bugs that will result in inaccurate information being fed though to Xero, causing huge amount of workload that requires manual correction.

The support team replies every 1 or 2 days to try and help, but the programming within the APP is the major let down of it all. Now we are left with thousands of sales invoices, sale payments, credit notes, credit note payments and much more to be manually checked to ensure all errors were corrected.

The export report is very basic, it will show X amount has been exported, but you have no way of finding out what has or hasn't been exported, this is a huge problem when you are trying to check each export to ensure the app hasn't messed up again.

If you have inventory that requires 100% accuracy with part numbers, this app also will slip, some part numbers will be fed through, some will not entirely, and some will be fed through as an incorrect part number.

As mentioned in my first sentence, if you want a trouble free integration, I would suggest you look elsewhere.

Hugely disappointed with the app, they need better developers to write their app that doesn't screw up people's business and livelihood.

I would wish our experience upon anyone else, we usually leave positive reviews where we can, but this app has cost us a massive amount of resource as all our employees are now working on the accounting to ensure that Xero is error free, and unable to do carry out their originally assigned duty.

So unless you wish to have lots of errors in your Xero that you will not be able to easily identify, this is not the app for you as a Shopify owner that already has a million things to do without the need for this amount of stress and unnecessary workload!

Notice how all the 5 star reviews are from before they started charging ridiculous fees for the app. Seems exorbitant for the service they're providing, which is mediocre at best.