Reviews (69)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 22, 2026

I've been using Yoycol to run a Shopify Camo business for about 2 years now, because they are the one and only POD anywhere that has such a wide variety of AOP apparel that is suited for hunting apparel as well as other gear like backpacks, fanny bags and other gear that I can use to put my camo patterns on. I have received many samples that I'll certainly be using myself for hunting because the camouflage came out so well on these items. Also, Yoycol's customer service has done an amazing job, keeping both myself and my customers happy with their fast responses and diligence in providing satisfaction at all cost. If you're looking for a POD company that delivers satisfaction, look no further, Yoycol is all you need!

Jimbo Ethridge
Founder
SSCS Camo

SSCS Camouflage Systems
United States
4 months using the app
Yoycol official replied July 23, 2026

Dear valued customer,
Thank you so much for your detailed feedback and strong recommendation. We are truly honored to have supported your Shopify business over the past two years.
It means a lot to hear that Yoycol’s wide range of AOP apparel and gear, including hunting apparel, backpacks, and fanny bags, has been a good fit for your camouflage patterns. For niche brands like yours, having diverse product options, reliable print results, and flexible customization choices is essential for building a product line that truly stands out.
We also deeply appreciate your recognition of our customer service team. Fast responses, careful follow-up, and practical support are all important parts of helping both sellers and their customers feel confident throughout the process.
Thank you again for your trust and recommendation. We look forward to continuing to support your Shopify business with quality products, diverse AOP options, and responsive service.

Best regards,
Yoycol Support Team

July 7, 2026

I've worked with Yoycol for two years and I'm truly 100% satisfied with their service, products, and value. Furthermore, their follow-up support and communication with their team is excellent.

VYNÚ
Dominican Republic
About 1 year using the app
Yoycol official replied July 7, 2026

Dear valued customer,

Thank you so much for your wonderful feedback and for working with Yoycol over the past two years. We are truly honored to know that you are 100% satisfied with our service, products, and value.
For sellers and growing brands, consistent product quality, fair value, and reliable communication are essential to building a smooth long-term business. We are very pleased that your experience with Yoycol reflects the kind of dependable support and partnership we always aim to provide.
We also deeply appreciate your recognition of our follow-up support and team communication. Our goal is not only to fulfill orders, but also to stay responsive and helpful throughout the process so our customers can move forward with confidence.
Thank you again for your trust and continued partnership. We look forward to supporting your business for many more years with quality products, attentive service, and strong long-term value.

Best regards,
Yoycol Support Team

February 3, 2026

Great platform, the cotton products are good, but I wish there were more cotton products available. Customer service is very prompt.

Thepalmix®-Ditch sameness, dress for your unique self!
Hong Kong SAR
11 months using the app
Yoycol official replied February 6, 2026

Thank you so much for taking the time to leave us such thoughtful feedback! Your affirmation and suggestions are incredibly valuable to us.
First, learning that you are satisfied with the quality of our existing cotton products and the responsiveness of our customer service team has greatly encouraged our entire team. Providing high-quality products and efficient service remains our unwavering commitment, and your recognition makes all our efforts truly meaningful.
More importantly, we have carefully noted your valuable suggestion to “offer more cotton products” and immediately shared it with our product development team. In fact, we are actively exploring and expanding our range of natural material products to be both richer and higher quality. Your expectation aligns perfectly with our future plans and gives us even greater motivation. Rest assured, we are working diligently toward this goal and look forward to bringing you more exciting options in the future.
Thank you once again for your support and trust! Your feedback guides our path forward. We welcome your continued interest in our brand. Should you have any specific requests or ideas for cotton products, feel free to share them with us anytime via private message. Wishing you all the best!

BR
Yoycol support team

January 20, 2025

5 stars from me. Although they are vendor from China, but their services and product quality are quite good, and the base cost they offer is also very resonable. Highly recommend!

Aussie Dreamtime
Vietnam
3 months using the app
Yoycol official replied January 21, 2025

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear,

Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

November 2, 2023

The customer service is very reachable. They solve my problems quickly so I can sell my products soon!

EMMACHENG
Taiwan
35 minutes using the app
Yoycol official replied November 20, 2023

Hello from the customer support team of Yoycol,

Thank you very much for your positive feedback. We are glad that you are satisfied with our products and services.

We appreciate your recognition, as it helps us improve our work and provide better experiences for future customers. Your satisfaction is our greatest reward.

If you have any suggestions or opinions, please let us know. Based on your feedback, we will do our best to improve and optimize our products and services.

Sincerely
Yoycol Customer Support Team

July 21, 2022

STAY AWAY!! BAD SERVICE !! SHIPPING TIME IS TERRIBLE. Over 21 days still in production and bad customer service to silence. Cannot deliver goods on time Shopify should not promote such app. Check out their Whatsapp page most vendors are complaining about the same issue. ( Yoycol) Upgrade service or get out. Shopify!! Please take action.

snackonart
United States
4 months using the app
Yoycol official replied July 21, 2022

Dear customer,

We sincerely apologize for the experience that led you to leave this review. An order remaining in production for more than 21 days, combined with limited communication and no clear explanation, understandably caused frustration and damaged your confidence in Yoycol. Your concerns about production delays, shipping times, and unresponsive customer service were serious and deserved much better attention.

From the time we received feedback like yours, we began reviewing and continuously upgrading our production monitoring, shipping communication, customer-support follow-up, and issue-escalation processes. We recognized that customers need more than a general status update—they need timely explanations, responsible case ownership, and practical next steps when an order is delayed.

Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. We have strengthened our service standards, order follow-up procedures, internal coordination, and communication surrounding production and shipping delays. Through these years of continuous improvement, our overall customer satisfaction has also increased significantly.

We know these changes cannot undo your previous frustration. However, we want you—and every customer reading this review—to know that your feedback was not ignored. It helped us understand where we needed to improve and contributed to the service upgrades we have made.

If you are willing to reconsider Yoycol, we would sincerely appreciate the opportunity to demonstrate how much our service and order support have changed.

Best regards,
Yoycol Support Team

November 18, 2022

The customer service is non existent don't bother wasting your time because it's been weeks and weeks and weeks with no response. Terrible, I don't recommend, although good products the service is extremely bad that I'm going to delete the app.

Goddess Goodybag
United Kingdom
9 months using the app
Yoycol official replied November 18, 2022

Dear customer,

We sincerely apologize for the experience that led you to leave this review. Waiting for weeks without receiving a response is unacceptable, and we completely understand why you felt disappointed enough to stop using the Yoycol app. Although you recognized the quality of our products, our customer service clearly failed to provide the support you needed at that time.

From the day we received feedback like yours, we began reviewing and upgrading our service processes. We focused on improving response efficiency, case follow-up, internal coordination, and issue escalation so that customer concerns would receive clearer answers and greater ownership.

Now, in 2026, Yoycol’s customer service system has become far more comprehensive, mature, and customer-focused. Our support procedures and service standards have been significantly strengthened, helping us provide more responsive communication and practical solutions. Through these continuous improvements, our overall customer satisfaction has also increased considerably.

We know these changes cannot undo your previous frustration, but we want you—and every customer reading this review—to know that your feedback was not ignored. It helped us recognize where we fell short and encouraged us to build a better service experience.

If you are willing to give Yoycol another opportunity, we would sincerely appreciate the chance to serve you again and demonstrate how much our service has changed.

Best regards,
Yoycol Support Team

Edited July 21, 2021

UPDATE App issues. On chat with tech support for 4.5 hrs and (with 6 comments from tech support) 2nd chance starting to look like a bad choice.
Because I believe in being fair I'm going to give this application a 2nd shot. Everyone falls short and deserves a second chance. Hopefully, this app will not let me down the second time. I Will update in two weeks from today

Expressive DeZien
United States
6 days using the app
Yoycol official replied July 16, 2021

Dear customer,

Thank you for giving Yoycol a second chance and for approaching your experience with fairness. We sincerely regret that this opportunity began with further application issues and that you spent approximately four and a half hours in contact with technical support while receiving only a few responses. You deserved faster communication, clearer guidance, and more effective troubleshooting.

From the time we received feedback like yours, we began continuously reviewing and upgrading our technical-support and customer-service processes. We focused on improving response efficiency, technical case ownership, internal escalation, issue tracking, and follow-up so that customers would not be left waiting without meaningful progress.

Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards place greater emphasis on timely communication, structured technical investigation, practical solutions, and continued follow-up until customers receive a clear outcome. Through these years of ongoing improvement, our overall customer satisfaction has increased significantly.

We know these changes cannot undo the time and frustration you experienced. However, we want you—and every customer reading this review—to know that your feedback was taken seriously and contributed to the improvements we have made.

We truly appreciated your willingness to give us another opportunity, and we are sorry that our service did not immediately justify your trust. If you are willing to try Yoycol again, we would sincerely value the chance to provide the improved experience you originally expected.

Best regards,
Yoycol Support Team

Edited January 3, 2022

Well I ordered some sample items back in August. I am still waiting for the correct ones. I have sent 3 emails, messaged them via Facebook, and 3 different numbers on WhatsApp to still not have them. This is after I just placed another order for $300+. They still have not replaced the sample order. They wont email you back, I've never received one from them
Your print Colors will be off from item to item even if you use the same artwork.
They don't follow the artwork guidelines you upload. Update placed another order, my 4x hoodie is the size of a XS childs. all my polos came in 2-3 sizes smaller then the tag states
They failed to put my personal tag on any of my products even tho I am being billed for it. These people are bad, they don't check any of the work they do. Al

Ruthless Paintball Products
United States
7 months using the app
Yoycol official replied October 9, 2021

Dear customer,

We sincerely apologize for the experience described in your review. After ordering samples, contacting us repeatedly through email, Facebook, and WhatsApp, and then placing an additional order of more than $300, you should never have been left without clear answers or the correct replacement items.

We also take every product issue you raised seriously: inconsistent print colors when using the same artwork, production that did not follow your uploaded guidelines, garments arriving significantly smaller than their labeled sizes, and paid custom tags not being applied. These were not minor inconveniences—they affected your products, your investment, and your ability to serve your own customers. They should have received immediate investigation, accountable follow-up, and proper quality checks.

From the time we received feedback like yours, we began continuously reviewing and upgrading both our customer service and quality-control systems. We strengthened response procedures, case ownership, artwork verification, print consistency checks, sizing inspections, custom-branding confirmation, and coordination between our support and production teams.

Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards place much greater emphasis on transparent communication, accurate production, responsible follow-up, and verifying that customers’ specifications are correctly completed. Through these years of continuous improvement, our overall customer satisfaction has increased significantly.

We understand that you have no reason to restore your confidence based on words alone. Trust can only be rebuilt through consistent product quality and dependable service.

If your business needs a POD partner again in the future, we hope you might consider evaluating today’s Yoycol through a small, carefully planned trial rather than making another major commitment. This would allow you to assess our current print consistency, sizing accuracy, customization checks, fulfillment, and customer support with limited risk.

We would view that opportunity not simply as another order, but as a chance to rebuild our relationship step by step and earn back the trust we previously lost.

Best regards,
Yoycol Support Team

Edited December 1, 2022

My company working with Yoycol since 4 months, we are ready glad to work with Yoycol. They have wide variants products with affordable price. We developed our brand with Yoycol. Their support team is so friendly, quick reply and helpful. Easy to learn and use system.Print quality is high. Fabric quality is good for the price. We highly recommended. Thanks Yoycol Team

Frammy
Türkiye
About 1 year using the app
Yoycol official replied February 10, 2022

Hi,

Thank you for your review. Glad to hear you are loving your purchase.

Looking forward to further cooperation .

We really appreciate your recommendation.