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Super Super great APP, very good selections. The The company is growing and willing to listen to the creators / their consumers. They have very good product knowledge of what items are trending or emerging. Customer support experiences are better when you discover who is assigned to your account and have that person help you along the way. We ordered a few hundred dollars' worth of different types of products to sample. Many passed the quality and print tests! Only 2 out of 18 had some type of issue. 1) the type of material vs. the type of product (i.e. it should have been a thinner-stretchy fabric used for the garment selection and type 2) the other garment's cut or shape needs to be adjusted or modified to fit better like in the renderings. This brings up the next positive: the 3D mock-up and rendering with models are very good, and the models look good. Very promising app, products, and company!
Thanks for your positive recomment，we will constantly make our effort to strenghten our customer service and high-quality product to our customer.
We are apperciate your support to yoycol.
The design interface is easy to use and they have a great collection of products that are high quality! Their customer service have been very helpful with my questions. I highly recommend adding them to your store!
Hi Nasty Ghoul,
Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!
I really like Yoycol as a company. Their products are so varied and different to others. They are a cut above in different tops, shorts, dresses, skirts etc with their designs being more trendy and up to date rather than just standard all over print tshirts. Their customer service is great too and the products I have had from them have been lovely. I did have one product I ordered that looked nothing like what I had designed, but they were happy to give me a refund or replacement after a brief conversation with them on the website chat. I recently ordered a dress that said it had a pocket but it came with no pocket so you have to watch this and get samples before you sell items. They are a good company though and an asset to my business.
Hi there,
Thanks for sharing your feedback here. We appreciate that you take time to write this. It’s great to hear that you had a positive experience at Yoycol.
Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
I use this company to get samples to compare to my other manufacturers and their quality is amazing. Great vibrant colors
It is a great honor for you to be satisfied with the quality of our products！ Compared to the other competitors, our products use the best fabric in the market and we got high printing quality . We'll continue to do better！
I'm following on Yoycol since January of this year when they had a few unique products, but they just exploded in a very few months, they have a very helpful and responsive Facebook Group where customer service is very responsive, shipping prices are clearly stated under every product, yes, fairly high, but the product prices are the lowest on the market, without losing quality, i have sampled 15 of their items and i am really happy with them. Production time is the fastest i've experienced personally. I really recommend Yoycol
We are so appreciate your recommendation and your evaluation,we will live up to your expectation.We will also continue to heighten our custumer service and our product quality.Thanks for your support to yoycol!
I would love to use this service. I designed about 68 items for my shop that went live, and discovered there is no shipping settings on any of the items. The settings did not migrate to my shop. I have spent almost a full week trying to get a hold of someone from yoycol, with no response or small responses that are not helpful. It's so sad I would really love to use this service, but there isn't any customer service, I can't even get the shipping set up in Shopify and it's been a week trying to contact them. If no one gets in touch today, I'll have to delete this app and remove the 68 products I would love to sell. :(
Dear customer,
We sincerely apologize for the experience that led you to leave this review. After investing significant time designing approximately 68 products and publishing them to your store, discovering that the shipping settings had not transferred correctly must have been extremely frustrating. You also should not have had to spend nearly a week seeking assistance only to receive delayed or incomplete responses.
From the day we received feedback like yours, we began reviewing and upgrading both our customer service processes and the support surrounding store integration, product publishing, and shipping configuration. We focused on clearer guidance, more effective troubleshooting, stronger case follow-up, and better coordination when technical issues require additional investigation.
Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current support standards emphasize timely communication, responsible case ownership, clear explanations, and practical solutions. Through these continuous improvements, our overall customer satisfaction has increased significantly.
We know these changes cannot recover the time and effort you lost. However, we want you—and every customer reading this review—to know that your feedback was taken seriously and helped us recognize where meaningful improvements were needed.
You clearly saw potential in Yoycol, and we regret that our service prevented you from experiencing it fully. If you are willing to give us another opportunity, we would sincerely appreciate the chance to demonstrate how much our platform support and service have improved.
Best regards,
Yoycol Support Team
I have integrated my shop, designed products, have customers asking why theres no shipping.... I attempted to order myself, and after multiple emails with no response am looking elsewhere to redesign. Service needs attention.
Dear customer,
We sincerely apologize for the experience that led you to leave this review. After integrating your store, creating products, and receiving interest from customers, you should have been able to obtain clear shipping information and timely assistance. Instead, your emails went unanswered, leaving you without the support needed to confidently move forward with your business. We completely understand why you decided to look elsewhere.
From the day we received feedback like yours, we began reviewing, optimizing, and upgrading our customer service processes. We focused on improving response times, shipping communication, case follow-up, cross-team coordination, and escalation procedures for unresolved concerns.
Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current support standards place greater emphasis on timely responses, clear explanations, responsible case ownership, and practical solutions. Through years of continuous improvement, our overall customer satisfaction has also increased significantly.
We know these changes cannot undo your previous frustration, but we want you—and every customer reading this review—to know that your feedback was taken seriously. It helped us recognize where our service needed attention and contributed to the improvements we have made.
If you are willing to give Yoycol another opportunity, we would sincerely appreciate the chance to demonstrate how much our service has changed.
Best regards,
Yoycol Support Team
good app and good company.I have used it and am very satisfied.I use it very easily, it saves my time and product management when producing a lot
Hi there,
We can’t thank you enough for the kind words about Yoycol. Your review means a lot to us! Yoycol will work hard on improving the user experience. If you have any other problems, please feel free to contact us.
Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!!
Thanks for sharing your precious time to review Yoycol. The staff you mentioned, Anna said you are also a nice, patient, and incredible person. Yoycol will continue to supply more high-quality products at competitive prices. We will do better and hope you could always stay firmly with Yoycol.
I believe Yoycol print quality is amazing among other print providers. I am hopeful to see Yoycol thrive and grow as a company so that they can advance their services!
Hello from customer support team of Yoycol,
We appreciate you taking the time to post your review to yoycol.
We definitely want to keep providing you with quality products and efficient services.
We thank you for your trust in yoycol and wish you every success in your company
If you have any questions, please contact yoycol customer service team
Best regards
Yoycol customer support team
