Yoycol: Print on Demand

Dear customer,

We sincerely apologize for the experience that led you to leave this review. After spending time creating your templates, you should have been able to publish them successfully or receive timely technical assistance. Repeatedly contacting us through chat and email without obtaining a helpful response was unacceptable and understandably prevented you from moving forward with Yoycol.

From the time we received feedback like yours, we began continuously reviewing and upgrading our platform support and customer service processes. We focused on improving product-publishing assistance, technical troubleshooting, response efficiency, case ownership, internal escalation, and follow-up for unresolved issues.

Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards emphasize responsive communication, structured technical investigation, clear guidance, and continued follow-up until customers receive a meaningful solution. Through these years of continuous improvement, our overall customer satisfaction has increased significantly.

We understand that improvements cannot recover the time and effort you lost, and we do not expect an apology alone to restore your confidence. Trust must be earned through a platform that works reliably and a support team that responds when assistance is needed.

If your business requires a POD solution again in the future, we hope you might consider testing today’s Yoycol with one or two products before making a larger commitment. This would allow you to evaluate our current publishing process and technical support with limited risk.

We would value the opportunity to rebuild your trust step by step and demonstrate how much Yoycol has changed.

Best regards,
Yoycol Support Team

Thank you for your support!we appreciate your love to our site and Molly, we will do better!

Hi yoycol family,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. If you have any other questions, please don't hesitate to contact us.

Dear user, welcome to use Yoycol, we sincerely apologize that our service was not satisfactory for you.
After checking your orders, we have found that your orders' production time are usually in 2-5 days. The supply chains are also improving production efficiency. As the shipping time is restricted by uncertain factors such as various countries and the current epidemic, we cannot fully control the shipping. However we are also actively communicating with many logistics companies to make sure the orders are delivered in time.
We're also developing the functions of our websites to meet the customers requirements. The technicians are confident that 3D Mockup will be applied to more products and provide better services for all of us. We appreciate that you like our 3D Mockup function,, we are striving to use more resources to develop this function. Please contact us in email or website if you need services, we will be in touch.
We welcome you to contact us on business matters. Our staff will commit to improving their delivery and give you the star service you deserve.

Hi The Geeky Robots
Thank you for your support. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need.
Hope you have a nice day!

Thanks for your support and like. I hope everything goes well with you :)

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear，

Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear，

Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

Hello from support team of Yoycol,

Thanks so much for your kind feedback.

We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you.

Have a nice day!

Best regards

Yoycol customer support team

Hi, thank you for your kind remarks on us. It's would be a great encourage for us to do better.