Reviews (592)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
Refine
-
By rating
great customer service - we had problems with subscription pricing yet Jason offered solution promptly
Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
Great post-purchase survey app with very responsive support
We use Zigpoll for a simple post-purchase attribution survey in our Shopify store (“How did you hear about us?”). The setup offers a lot of flexibility, including custom answer options, multiple columns and good integration with the Shopify Thank You page.
I also contacted support with a question about the free plan limits and received a very quick and helpful response directly from the founder, which I really appreciated.
One thing that could be improved is the styling of the Shopify post-purchase block. Zigpoll offers several color and background options, and the selected colors are visible in the Zigpoll preview, but not all of them seem to carry over to the actual Shopify Thank You page. For example, I was able to select a pink/accent appearance in the preview, while the live Shopify page remained limited to white/grey background styles. But maybe that was just my mistake.
Overall, a very useful app with a lot of customization options and great support.
Outstanding customer support. The app itself is very helpful and offers lots of insights and features. Would recommend!
Fantastic app that does exactly what it needs to at a reasonable price! The support team is great as well and will help troubleshoot any issues, highly recommend!
Easy to navigate and extremely helpful customer service! Highly recommend.
I love this app!! I have gotten so many great insights for my business, and the customer service is amazing. Jason was able to help me with exactly what I was hoping. I would definitely recommend this app!
Best App for collecting zero party data. Everything you can think of they have it. also the founder Jason is chill guy. highly recommend this app if you run beauty, health, supplement brands.
