Reviews (592)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

April 23, 2026

I used zigpoll to send a surveys to customers, it went easy using their ai. Editting what the ai created was easy. the customer service department is very helpfull and not in rush like those of some other apps i used.

I like that u can handle all kind of surveys from post-purchase pop-up to email survey and pre-exit survey, here in the same app.

Little Monkeez
Netherlands
About 23 hours using the app
June 29, 2026

Excellent customer support!

Riders Arena
India
10 days using the app
May 20, 2026

the app is amazing it really helps us to understand our customer and support really helpful i recommend it for post purchase upsells

Hormizon
United States
About 1 month using the app
June 22, 2026

Great App, easy to use, awesome support!!

Aleo
United States
About 1 month using the app
June 22, 2026

Simply fantastic plugin.

Truly great experience and easy to use. Great customer service

3graine
Canada
30 days using the app
May 16, 2026

Really great tool to use! It's totally on par with every other larger enterprise review tools I've used in the last decade as a marketing manager. Highly recommend!

Lasting Brilliance
United States
About 1 year using the app
May 14, 2026

Super easy to use and integrates perfectly with Shopify. Helped us increase customer feedback. The customer support is also very helpful. Highly recommend!

Try Kinoko
Netherlands
7 months using the app
May 13, 2026

Works well, service is responsive. I think the prices went up recently, more than I recall it costing when I had to upgrade.

love,
United States
Over 1 year using the app
May 13, 2026

Great app and great support experience overall. The Zigpoll team was very responsive, helpful, and quick to assist us whenever we had questions during our integration process.

momox fashion
Germany
4 months using the app
May 9, 2026

Amazing app, I went through 10 others and none of them had as many features as Zigopoll, very responsive support as well

10/10 Would recommend

Winston & Wilfred
United States
5 days using the app