Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
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We've been using Zigpoll for about a year and it has been incredibly useful. Not only is it super easy to setup, but the number of customers who fill the forms is high enough for us to make meaningful decisions based on the Analytics. Lastly, support is fantastic! We had a billing question and got an answer within minutes of submitting it. We're really impress and could not recommend this app enough.
We have found this app very valuable in obtaining qualitative post purchase customer feedback. There are many question types and basic styling is possible. Jason is super responsive when we have any questions. I recommend this app.
Love the Zigpoll post survey app. It gives our company great insights and the possibility to fully customize the surveys. The customer service team is also super fast, friendly and efficient. 100% recommended. Thank you.
Great experience with the team support (Jason).
App is easy to use and very useful, we are using mainly zigpoll to get some data from client and improve our ads message and targeting.
Great straightforward app with responsive customer service.
The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.
Hi & Thanks for your review,
I checked our logs and I don't see that you've ever reached out for support here. I am happy to help work with you to see how we can improve our AI analysis as well as suggest any edits which may make them more useful for your account.
Please reach out to support@zigpoll.com and I will be happy to help ASAP via email or a 1-1 meeting.
We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website.
The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals.
Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!
Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging!
I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions.
Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help.
If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!
Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from.
And the support has been very helpful as well.
Zigpoll offers a wide variety of survey options, easy to set up and get started. We really appreciated the auto translation option, as we offer so many different languages.
The AI features for response analysis are a serious time saver that we would not want to miss! The Zigpoll team is always available to support and super friendly.
