Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
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Zigpoll is a great way to collect customer data on your website. You can customize quite a bit with their different survey options. Their support team is extremely helpful and responds right away. Highly recommend
It's super easy to install, and it's so helpful hearing from your customers right after they purchased:
- Why they purchased
- Who they are
- Freely give you ideas for other things you should sell
Great app. We use the post-purchase survey to find out how our customers found out about us and it is really useful data to help us know where to concentrate our marketing efforts.
We needed help with the notifications and emailed the Zigpoll team who got back to us super fast and helped us with exactly what we needed.
Zigpoll was extremely easy to configure and launch. The setup was intuitive, and within minutes I had it up and running. What impressed me most was how quickly I began receiving valuable feedback - not just from buyers after checkout, but also from general shoppers browsing the site. It’s a simple yet powerful tool that delivers insights right away. Highly recommend!
Zigpoll has been a great add-on for our store—fast setup and clean interface. It’s lightweight and plays nicely with our theme. We hit a small hiccup, but their founder fixed it same day with clear guidance.
Amazing app - especially useful on the Thank you page. The targeting options are absolutely perfect and translations done in a few seconds and very accurate. The surveys look amazing, very interactive the confetti on the end of the surveys is quite cool
The predefined slides are perfect for getting started, so you don’t have to reinvent the wheel and can rely on the experience of the app developers.
We are very satisfied with the product and with support received from Jason.
Great solution! I looked at a bunch of options but this one was definitely the best. The automated export functionality makes it super easy to send all the data to a JSON endpoint - now my marketing team is happy as they can see the responses without logging in to the website.
The customer support is excellent and some features were added in response to a question I had, which made my life a lot easier!
Easy to use and deployed quickly. I customized an NPS survey with additional questions easily, and we are already seeing a better response rate than the previous tools.
This is working really well for our post checkout surveys. We primarily service one client with over 3,000 locations so this helps us differentiate between locations through the use of post-checkout questions. We had some trouble getting started with it, but customer service was readily available to help get us going and now we don't even have to think about it. 100% recommend.
Love Zigpoll overall, just don't like how the pricing goes up on bigger tiers without much increase in value
