Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
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Amazing app, I went through 10 others and none of them had as many features as Zigopoll, very responsive support as well
10/10 Would recommend
Highly recommend
Absolutely love this app, its done wonders for gathering data and feeling connected to our customers. Highly reccomend!
I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.
Great app and great customer support. The founder Jason was great help!
Required some assistance and received help the same day in order to make sure things were working properly.
Sometimes in other apps I receive help within 2 or more days.
This was a nice difference.
We use it for a post order surveys, very useful app. Easy translations into different languages.
Attribution is extremely hard to pinpoint these days. What I love about Zigpoll is you can see the entire pathway: what the customer clicked on or searched to find your site vs. what they self-reported can be very enlightening. The fact that Zigpoll can integrate with pretty much any platform we use is also a huge plus. Their customer service is unparalelled, we always get replies within 24 hours whenever we have any issue, and every problem we encountered has been resolved easily with their help!
I’m new to Shopify and was looking for a survey tool to use on my store. That’s when I found Zigpoll — and it’s been amazing.
Whenever I have questions, the team responds so kindly and clearly explains what I need to do. It’s honestly so, so good. I highly recommend it! The data collection features are also very detailed and impressive.
Please keep up the great quality. I’m cheering for the whole team!
Zigpoll is awesome. I needed a specific update for my form panels (checkbox randomization) and the founder actually made sure it was built and implemented for me within a week. It is rare to find a founder who listens to feedback this closely and acts this fast. 5 stars isn't enough – super happy with the experience and we'll be using this for a long time to come.