Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app
November 7, 2024

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.

gitti
Germany
2 days using the app
October 27, 2024

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

AlphaTouch
United States
7 months using the app
October 16, 2024

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

FischRacingTech
Canada
Over 1 year using the app
October 2, 2024

Works great. Jason from their support team was awesome, he helped me configure my survey exactly how I needed it.

Starburst Goodies
United States
2 days using the app
September 20, 2024

This is a very productive app! Takes a little getting familiar with it, then works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Zigpoll does.

Russell Watergardens & Koi
United States
About 2 months using the app
September 6, 2024

Jason reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!

The Joy Artist
United States
1 day using the app
August 29, 2024

This is a great app and Jason was a great help in getting things setup & running. I love that the surveys are very customizable from the get go. 10/10 recommend.

lelive africa
South Africa
3 days using the app
August 13, 2024

My first time I reached out to Zigpoll they didn't get back, but on my second time Jason responded immediately and was super fast and helpful and I got all my questions answered.

AmberGoo
Canada
2 months using the app
August 8, 2024

Pretty great. Works as intended. Fast support if needed.

Been using it on 3 stores.

Myextensions.dk
Denmark
Over 1 year using the app