Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

January 17, 2025

Great app! It is a must have to get as much data as possible from your target audience. You are literally leaving money on the table if you don't get data from customers that are purchasing from you. I love this app and it's one of the best investments you can make for your business.

Polar Haircare
United States
6 months using the app
January 14, 2025

Fantastic all the way through, has a lot of functions and customer service is above and beyond.

Lūmmi in Colour Babywear
Australia
1 day using the app
January 7, 2025

Great app thats super versatile! But the best is the support! Jason is always happy to help and quick in response. Amazing working with them!

Sam

pom.press
Netherlands
2 months using the app
December 20, 2024

Very happy with the app. The best app for post purchase survey that any store can use. Jason was very helpful getting my questions answered quickly. Thank you!

Sam's Original Art
Canada
About 4 hours using the app
December 6, 2024

Easy to use app with awesome customer service

Terra Labs Design
United States
2 days using the app
December 4, 2024

Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason

Tilipix
France
8 months using the app
November 28, 2024

App works exactly as described, the setup is simple and straight forward, the documentation for setup is also very complete. Jason was super responsive when we reached out with a quick question.

I'd recommend this app to anyone!

Wheelwiz
Canada
1 day using the app
November 27, 2024

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

TayCo Brace
United States
Over 1 year using the app
November 27, 2024

Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended

Flaska Spain
Spain
About 1 month using the app
November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app