Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

April 29, 2025

Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.

The Unemployed Philosophers Guild
United States
6 days using the app
April 18, 2025

Great product! Appreciate that there's a free option and the customer service is super fast and helpful.

Sunniemade
United States
3 months using the app
March 20, 2025

One of the best experiences I've ever had, simple, on point, very well explained, and Jason was super nice.

Meze Audio - Sound. Comfort. Design. True high-end.
Romania
11 months using the app
March 17, 2025

Amazing tool with easy integration and hands-on support when questions arise. Highly highly recommend for post-purchase!

Guise
United States
5 months using the app
March 17, 2025

Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!

Cotton Street Art Company
United States
About 1 year using the app
February 25, 2025

This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!

Lazy Susan
Netherlands
8 days using the app
February 20, 2025

Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.

TsukiGlass
United States
10 months using the app
February 18, 2025

So far it's been great, allowing us to gather metrics on customer acquisition as well as info on customer experiences, without having to re-create the wheel so to speak.

The Wireless Haven Store
United States
3 months using the app
January 30, 2025

Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.

craftklaris
United States
1 day using the app
January 24, 2025

Easily did the post purchase survey I wanted to do in minutes.

Cyclone Filter Cleaner
United States
15 days using the app