Reviews (594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.
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Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.
Great product! Appreciate that there's a free option and the customer service is super fast and helpful.
One of the best experiences I've ever had, simple, on point, very well explained, and Jason was super nice.
Amazing tool with easy integration and hands-on support when questions arise. Highly highly recommend for post-purchase!
Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!
This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!
Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.
So far it's been great, allowing us to gather metrics on customer acquisition as well as info on customer experiences, without having to re-create the wheel so to speak.
Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.
Easily did the post purchase survey I wanted to do in minutes.