Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

July 17, 2025

So far so good, just implemented it and it is working great. Getting a ton of engagement. Data is everything. Customer Service is amazing as well. It's a no brainer.

lost range.®
United States
7 days using the app
July 9, 2025

Great app! Whenever I have any questions or run into any problems, Jason is quick to respond and always goes above and beyond to help. Easy recommendation for anyone looking for a survey app!

ZLINE Kitchen and Bath
United States
7 months using the app
July 7, 2025

The app is very user-friendly to install and operate. Jason is highly responsive and always willing to help with any questions or requests. Highly recommended!

CANAPES USA
United States
5 days using the app
June 30, 2025

The team have done a solid job of creating a super easy to use platform that gets the job done.

Wouldn't use any other survey tool for our store again, Zigpoll has everything you need

KineThera
United States
24 days using the app
June 25, 2025

Ziggpoll incredible tool for gathering valuable customer insights and the support is amazing.

My Blackout
Australia
10 months using the app
June 10, 2025

Quick and easy! When we had questions, help was offered within 24 hours making it a seamless setup!

Beyond Words Publishing
United States
4 days using the app
June 5, 2025

Great app! Fantastic customer support, quick to respond and help with any enquiries.

Sloop
Australia
5 months using the app
June 2, 2025

Amazing customer service. Jason promptly actioned on my concern and had my deleted account retrieved. Such a life saver

Her Pony
Australia
About 2 months using the app
May 12, 2025

Great app and very supportive team! We had a few questions about how to use the app and the Zigpoll team was very helpful and extremely fast in answering our questions.

PupGum
United States
10 days using the app
April 30, 2025

Great customer service and the app is SUPER easy to use. Easy to set up and extremely intuitive. Incredibly flexible as well. Highly recommend!

Comeback Goods
United States
9 days using the app