Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

September 17, 2025

Great customizable app for our post purchase survey. Also, great support from the team.

Platanomelón
Spain
22 days using the app
September 8, 2025

Very easy to install, super helpful and quick support. 100% recommendation!

Yoga Journaling
Switzerland
3 months using the app
September 4, 2025

All-in-one integrated survey app, great value for price for our small enterprise business. Founder supports by himself ensuring an outstanding product experience.

Zimmerli Test
Switzerland
2 days using the app
September 1, 2025

Honestly, Zigpolls the only post-purchase survey tool we'd ever use. Jason is always available to help us out. Incredible product!

Yumi
United States
15 days using the app
August 20, 2025

Amazing customer service, user’s interface is very intuitive and easy to program even if you are new to this type of tool. Has amazing features and love the multi language capabilities. Am 100% sticking with it.

NouLuv
Canada
About 1 month using the app
August 13, 2025

Best app, minus the telemetry. But it's good!

One Up Party Canada
Canada
Over 1 year using the app
August 14, 2025

Zigpoll is an excellent survey tool—easy to set up, user-friendly, and packed with useful features. It’s helped us gather valuable customer insights effortlessly. Jason has been especially helpful—quick to respond, patient, and thorough in resolving any questions we had.

BEX® Sunglasses
United States
Over 3 years using the app
August 13, 2025

Beyond superb!!

The app is excellent. Customizable to exactly how you want it.

The support is amazing. They respond to questions with screenshots and voice over explaining in detail how to do whatever it is that you inquired about.

XGuitars
United States
11 days using the app
August 11, 2025

Great experience setting this up, special shout out to Jason from support who was super helpful, looking forward to seeing how my first post-purchase survey goes!

Kapow Meggings
United Kingdom
5 days using the app
August 4, 2025

Zigpoll gives fantastic insights into how our customers find us with our post purchase survey. Their customer service is incredible and they can always solve a problem when we need help.

Millin
New Zealand
9 months using the app