Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

November 18, 2025

Easy to use. Responsive support direct from the founder.

Reclamation Foods
United States
4 months using the app
November 14, 2025

Great app, does so much more than we use it for.
Jason has been great with support.
Thank you

Manbi / Park-Peak-Piste
United Kingdom
12 months using the app
November 13, 2025

These guys are super cool. They just don't reply in minutes, but also solve your problem in minutes.

I've used 100s of e-commerce tools but never experienced such support. I would rate them 10 out of 5.

The Jacket Maker
United States
4 months using the app
November 12, 2025

Very fast and helpful support for any questions I had on integrating the polling into my Shopify store. Easy and customizable also to my e-commerce page.

yumama
United States
2 days using the app
April 13, 2026

Amazing platform and even better service. Highly recommend all stores to use Zigpoll, the insights is incredible. Easy to use – simply plug and play!

Wide Fit Shoes UK
United Kingdom
5 months using the app
October 19, 2025

Great customer service and support. Would highly recommend working with Zigpoll for something so vital to business success.

Serious Player Only
Singapore
7 days using the app
October 16, 2025

Easy to use and support is super helpful/accomdating when you need it!

Crema Coffee Roasters
United States
About 2 years using the app
October 12, 2025

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

The Night Owl
Australia
Over 1 year using the app
September 28, 2025

Really great product that is very easy to use.

Support team are also very quick if needed.

Highly recommend using them and very good pricing compared to other options.

Jeremy Hoye
United Kingdom
3 months using the app
September 18, 2025

So far so good, we had trouble setting it up but their helpdesk help resolved the issue efficiently.

Wine Shop Lanzarote
United Kingdom
6 days using the app