Reviews (595)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.
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Excellent app and customer service. The user interface is really good and the team will help you through if you have any question for installing/ customizing the code somewhere on your website
We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!
Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.
I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.
AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!
We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!
So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!
Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!
The app worked right off the bat and we received positive feedback and helpful information from a customer within the same hour. Very well worth it! Jason reached out to me right away to make sure that it was set up properly.
I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!
