Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

November 10, 2021

It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!

Pig of the Month BBQ
United States
8 days using the app
December 7, 2021

The app is very useful for holistic attribution tracking especially since new privacy laws. Very responsive support and quick to implement user feedback with the app.

Oia Skin
United States
21 days using the app
June 2, 2023

Easy set-up, great support and getting good results! Nice app! Using it at the end of the purchase to find out how they heard about us. Wish I had used this years ago.

RD Alchemy
United States
7 days using the app
June 8, 2023

I'm super impressed with all of the customization options Zigpoll comes with. Can't be happier. We had a few questions and support was very responsive as well! Thumbs up!

Eco Pea Co.
Canada
7 days using the app
January 22, 2020

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

Persephone Love
United States
27 days using the app
April 15, 2020

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

Crown Rash Guards
United States
About 22 hours using the app
June 10, 2020

This is a great app to gather customer intel. A lot of features for customizing polls to your needs. Easy to use and customer support is fantastic! This is a must have app.

Essentia Natural Memory Foam
United States
9 days using the app
June 10, 2020

I use this app for post purchase and other metadata information to learn more about our customers. This app does well and they have a very good support for any help that is needed.

Promescent
United States
3 months using the app
April 13, 2022

The only pop up/poll app to consider. I've tried them all and this one is by far the winner. Had a feature request and it was completed and live within 24 hours. Truly amazed. Thanks Jason!

Really Cool Living
United States
2 months using the app
April 25, 2019

We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!

Stars and Stripes Lighting
United States
About 20 hours using the app