Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

March 28, 2022

Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.

Butter & Crust
United Kingdom
10 days using the app
June 7, 2023

Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.

Au Natural
United States
1 day using the app
April 26, 2022

I really like using this app. It meets all the needs of my company. It is one of the best apps out there to collect data from customers.

iWALKFree
United States
About 2 years using the app
March 25, 2021

Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.

PAPER
United Kingdom
16 days using the app
August 3, 2022

Very useful survey polling tool that I use to collect post-purchase information so we can provide accurate and suitable products to our customers.

TESLAUNCH
United States
14 days using the app
February 23, 2023

customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in

Rif care
United States
10 days using the app
June 14, 2023

Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.

Garlanda
Spain
1 day using the app
March 13, 2023

I commend the Zigpoll team for their excellent customer service. I emailed Zigpoll and they got back to me right away! We appreciate that so much.

Broadyarns
United States
6 months using the app
July 22, 2021

We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.

Korendy TR
Türkiye
7 days using the app
March 10, 2022

Affordable post-purchase survey app that gets the job done, looks great, and is easy to use. The team is very responsive and open to new feature suggestions.

Slinger
United States
About 1 month using the app