Reviews (595)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.
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I really like Zigpoll! It integrates really well with Shopify and lets you create attractive, high-performance surveys that our customers can fill out very quickly. The backend could be designed to be a little more intuitive and fast in a few places, but that's just a minor criticism I have. We are very happy with the app.
We are absolutely thrilled with Zipooll! The app is super easy to set up and immediately intuitive – no long manuals, you can just click your way through. What’s really awesome: we get truly valuable feedback from our customers right after purchase. It helps us a lot to improve our offerings.
The support is fantastic too! Jason responds super quickly and really helps with even the smallest issues. Plus, he always sends a video so you can follow along step by step without having to search around.
In short: Zipooll is now indispensable for our shop. If you want to understand your customers better and make your shop even better, you absolutely have to try this app!
Excellent app!
We use it for checkout surveys and different kind of onsite surveys with special targetings and everything works fine.
If we are facing an issue or a function is missing, we can always contact jason directly and he will help us immediately. The support ist really extra class.
I can highly recommend this app.
Amazing app with tons of potential. Among many other things, Zigpoll enables you to segment your audience by asking visitors what they are interested in. This segmentation can later be used for emails and marketing. Excellent support by Jason as well.
Great price, great features and great customer service. Especially the ability to translate and run in multiple markets is great. We have installed the app on 7 shops. It's been a long time since I've experienced such a complete Shopify app.
Excellent app, that really gives a lot of opportunities to do after sales (or other) surveys. It is pretty easy to edit and setting up the questionaires. I definitely can recommend it.
It helped us, to really know, where new customers are coming from, since the numbers within Meta are no longer trustworthy.
Zigpoll has revolutionized our digital marketing strategy
We started using Zigpoll to collect post-purchase feedback, and it's been a game-changer. With a long and complex customer journey, we previously had very little visibility into how long it actually took someone to go from discovery to purchase. Zigpoll gave us that clarity. We can now see exactly how customers first heard about us and how long they took to convert—often weeks or even months. This insight has allowed us to optimize our marketing strategy, refine our attribution models, and make smarter decisions across all paid channels. The app is easy to set up, fully customizable, and the support team is fantastic. It’s become an essential tool in our marketing stack.
Seems to be doing everything I need. Without much efforts.
The team is super reactive, and takes (good) improvement suggestions into account very fast.
We tested a number of survey tools and this is the one we will adopt!
This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.
The support team is super responsive and resolved our inquiries while setting up the app quickly.
Fully recommend!
This app is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. I use it for countless situations involving surveys and beyond, because it’s also extremely flexible.
Not to mention the customer support, which is really fast, straight to the point, and helps you find solutions in specific cases. In my opinion, it’s the best app for surveys, but also for quizzes.