Reviews (595)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

July 3, 2024

L'app permette di fare diverse cose con le survey. In particolare, avevamo bisogno di personalizzare le survey in base alle risposte delle domande precedenti, e Zigpoll offre diverse opzioni per farlo. Inoltre, la UX della survey a front-end è molto semplice e user-friendly, come desideravamo. Infine, ma non meno importante, il supporto ci ha risposto prontamente in due occasioni, fornendo un grande aiuto e apportando modifiche alle funzioni disponibili in base alle nostre esigenze. Super consigliata!

Feral
Italy
3 months using the app
June 8, 2024

I had a great experience with Zigpoll!
I highly recommend it to anyone who needs a good polling solution. They are dedicated to making their customers happy and keep improving their platform. I'm very satisfied with my experience!

The platform is super easy to use. Setting up polls was quick, and there are lots of options to customize them just how I wanted.

The customer service is amazing!!! I had a minor issue because of my Shopify theme and in no time got 1-on-1 with Jason who was super friendly and really helpful. He answered my questions fast and gave me great tips to make my polls better.

Thanx and cheers!

House of Mezuzah
Israel
5 days using the app
May 24, 2024

We have been very pleased with using the platform so far. It is extremely intuitive and easy for our entire team to use. We now rely solely on Zigpoll for sending surveys like NPS and pop-ups during the customer journey on our site. We requested some updates to better suit our business and client needs, and Jason has been incredibly helpful in implementing various updates. This demonstrates the company's commitment to evolving according to the needs of different clients! We highly recommend it.

AMARO
Brazil
3 months using the app
March 30, 2026

Wonderful simple to set up platform that works seamlessly.

Chatley
United States
4 days using the app
March 25, 2026

Very useful

Magnetic
United States
4 days using the app
May 6, 2026

Good App!

arômes
Germany
5 days using the app
March 19, 2026

We've started using Zigpoll to request customer IDs on the thank you screen. The team was very helpful and assisted us with implementation! We will definitely explore further to get the most out of the surveys.

La Canilla
Spain
24 days using the app
February 11, 2026

Amazing app, amazing service! Highly recommended

AromaDiffusing
Netherlands
12 days using the app
January 29, 2026

Awesome app and cs very helpful!

Pretty Straps™
United States
About 1 year using the app
January 20, 2026

Fulfils all our needs and the support is great! Can only recommend.

Saturo
Austria
4 days using the app