Reviews (595)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

March 4, 2025

Jason & his team have built something special here. Gaining 1st party data like this is the best way to understand your customers!
Thanks for building this for e-comm businesses!

GoodJudy.ca
Canada
4 days using the app
February 26, 2025

We have not been using the app for long yet, but so far so good. We had some questions and Jason from Zigpoll was very responsive and helpful. That gotta count for something! ;)

Scharf Messer
Germany
7 days using the app
February 24, 2025

Great app! Amazing customer service

Aleph-staging-environment
Saudi Arabia
About 1 month using the app
February 12, 2025

So good!!! A fantastic and versatile app that will help us improve our products and customer experience, and allow us to understand our customers better!

Neat
New Zealand
22 days using the app
February 5, 2025

Great app and the support from Jason was even better! Would definitely recommend this app!

Psychic Samira
United Kingdom
1 day using the app
December 6, 2024

Great versatile product

Ballu Baby
United States
15 days using the app
November 25, 2024

Extremely intuitive and excellent customer support!

Avoros
Albania
8 days using the app
November 11, 2024

Cool, easy to use app that really helps with customer insights!

Flora Flora Co
United States
3 days using the app
October 21, 2024

Used the app for a couple of weeks and I'm very happy with the results

Puakenikeni Designs
United States
16 days using the app
September 26, 2024

I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous!

I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it.

Thanks Jason, can highly recommend this customer service.

Lashes of Change
Australia
8 days using the app