Reviews (595)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

September 4, 2024

What a great app and support, Jason is so helpful and skilled!

ReplicaPropStore
United Kingdom
2 days using the app
Edited August 8, 2025

Create customer service

Trimyxs
United States
Over 1 year using the app
March 25, 2024

The best app i've ever used. It's so easy to gather so much data from your customers. Highly recommend to everyone

Mother's Earth UK
Netherlands
About 11 hours using the app
March 13, 2024

Works as it should. Received immediate support!

Anvil Card Co.
United States
About 2 hours using the app
December 8, 2023

Couldn't fully test yet but support is already really good. Thanks!

truemorrow
Germany
4 days using the app
November 22, 2023

Amazing app, highly recommend! Incredible support too :)

Burrito Baby
Australia
About 1 year using the app
November 16, 2023

Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!

FLOWZOOM
Germany
3 days using the app
November 9, 2023

it's awesome!!!!

OUPES
Hong Kong SAR
3 days using the app
July 25, 2023

Great customer service and easy to use app - had everything I needed and more! Definitely recommend this app.

Grace's Giclée Art Print Shop
United Kingdom
About 1 hour using the app
June 8, 2023

A Game-Changer for Ecommerce!!

I cannot express enough how thrilled I am with the Zigpoll survey app I recently discovered for my ecommerce business. This app has completely transformed the way I interact with my customers, allowing me to gather valuable insights and make informed decisions to improve our marketing efforts.

Ziella.co
United States
10 months using the app