Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants describe this as a powerful yet easy tool for collecting zero‑party data and customer insights. It’s praised for flexible survey types, strong Shopify integration, clear analytics, and AI summaries that improve marketing, conversion, and customer satisfaction. Setup is quick with intuitive templates and multilingual support. Performance is reliable, exports work well, and support is fast, proactive, and hands‑on. Many call it a game changer and great value.

September 3, 2024

Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.

BariatricPal Store
United States
3 months using the app
February 22, 2025

Great survey tool for my ecommerce startup. Also, super quick response from Jason the Founder to help me with the customised domain setup. Amazing service and experience.

H GOLF
Australia
3 days using the app
June 4, 2024

Amazing customer service. Assisted me with a custom scenario quickly.

SoftwareCW
United States
4 days using the app
December 5, 2023

Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app

Cannon Coatings
Canada
About 4 hours using the app
September 15, 2023

It worked perfectly as per my need. We can add logics for the slides and many more things

Nellaspec
United States
9 days using the app
September 7, 2022

Great app and the support is amazing, helped us with any questions we've had, recommend it to anyone who wants to setup surveys on their store.

staging-dossier
United States
16 days using the app
October 13, 2020

Amazing and professional looking application. Really easy to use and the customer support is beyond fantastic. Would HIGHLY recommend to anyone who requires a poll.

Jordan's Vinyl Garage Inc.
Canada
1 day using the app
February 16, 2022

Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!

Babo Botanicals
France
28 days using the app
August 18, 2021

This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!

StepOn Socks
United States
About 2 months using the app
August 4, 2022

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

Tression
Canada
About 1 month using the app