Reviews (594)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

September 14, 2024

Amazingly fast customer service with super actionable tips to solve your problems. I got a survey up and running as an embed on a landing page within 30 minutes, including the time it took for me to reach out to the team and ask a question.

Sani
United States
1 day using the app
August 20, 2024

We recently integrated Zigpoll into our Shopify store, and it's been a pretty fantastic experience. The software is very customisable, and very easy to tailor to our needs. Installation was a breeze, and it integrates seamlessly with our Shopify, which allowed us to quickly launch our surveys.

The user interface is a bit old-school in design (currently), but very intuitive. This makes it easy to create surveys and option flows. The output graphs and data are in easy formats too. The simplicity in design makes it quite simple to use and understand, even when working with complicated survey options.

A real standout for us, was our support experience, which has been outstanding. Whenever we reached out with queries, the team responded almost immediately, and resolved any questions, with speed and efficiency. Their dedication to customer service really endeared us to using their solution.

Overall, Zigpoll has been a great tool, with minimal hassle. We highly recommend it to other Shopify store owners looking for a great survey app that works well with Shopify.

LubeShop
South Africa
25 days using the app
May 1, 2024

Zigpoll provides a range of formats for your surveys, easily connects to your Shopify store and the customer service is great and always helps to provide the solutions.

SISU MOD
Canada
14 days using the app
April 29, 2024

what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.

mistlabs
United Kingdom
6 days using the app
July 27, 2023

This app is very powerful, and the customer service is even better! I've been able to create a very dynamic and customized survey for my checkout page that gathers extra information I need from my clients who order from my site. It has made my life so much easier and looks very professional, blending right in with my branding, thanks to all the customizations.

Thanks, Zigpoll!

Florals Preserved
United States
About 1 month using the app
September 18, 2025

great platform especially for post purchase surveys and Jason is a legend

Elysium
United Kingdom
2 months using the app
October 6, 2024

Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.

Artlines Design
Canada
26 days using the app
September 30, 2024

The app is super easy to use. Also when i found a bug, they resolved the issue within a few hours. Perfect customer support!

HKCC Mall
United States
1 day using the app
September 13, 2024

Feature rich application with great support if you need it!

LoveMyTime
New Zealand
4 months using the app
May 21, 2024

Easy to use, quick support, much better pricing than KNO. All you'd need in a survey app!

AlphaTouch EU
United States
About 5 hours using the app