Reviews (593)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

August 21, 2022

Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.

Sportly
Norway
19 days using the app
August 6, 2020

The app is easy to use, and the layout is user friendly.
The customer service team is responsive and helpful.
Highly recommended.

TEAM GREEN
Hong Kong SAR
9 days using the app
October 30, 2021

Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!

BikeTigers
Romania
6 days using the app
February 16, 2023

There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.

Swygge
United Kingdom
4 months using the app
December 8, 2022

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!

Liner Notes Magazine - Issue No. 1 Now Available
United States
4 days using the app
August 2, 2022

This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.

FavourDecor
Norway
2 days using the app
October 12, 2020

Where do I start? SUPER smooth polling app. Very simplified. Very easy to set up. A very sleek design. A welcoming format. AND. incredible customer service. Well worth my money. Thank you!

Bequest Coffee Roasters
United States
4 days using the app
March 11, 2022

Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.

OutsideIn Soaps LLC
United States
2 days using the app
June 13, 2020

Speaking as someone who worked as a Market Research Analyst in a past life, this APP literally ticks all the boxes for me. Function rich, simple to use, dynamic / real time, seamless integration and excellent support.

The Ultimate Dog Shop
United Kingdom
7 days using the app
September 6, 2022

Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.

GARÇON
Canada
1 day using the app