Reviews (593)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

February 3, 2024

Amazing customer service

Advancedportrait
United States
19 days using the app
November 3, 2023

Great app to learn about your customer interests. Highly recommend it!

MagicWand
United States
16 days using the app
August 28, 2025

Muy bien servicio al cliente! contestaron muy rápido

Apapasha
Mexico
About 14 hours using the app
October 17, 2024

Very fast service, good attitude and the product is excellently made!

mileseeygolf
Hong Kong SAR
About 1 month using the app
October 12, 2022

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

Angles90® Europe
Italy
2 days using the app
June 15, 2022

Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!

håvsund
Germany
5 days using the app
April 3, 2025

Super application et service client très réactif

Divie
France
3 months using the app
August 19, 2025

Zigpoll makes gathering customer insights effortless. We use it to manage all of our surveys in one place... from immediate post-purchase surveys integrated seamlessly with Shopify, to long-form customer questionnaires, to targeted product feedback forms. Having everything centralized has made it so much easier to understand our customers and improve their experience.

On top of that, the customer service is incredible. We’ve received direct, thoughtful support from the founder himself, which has been invaluable. Zigpoll has become an essential tool for our team. Highly recommend.

Tulip Shades
United States
1 minute using the app
September 8, 2026

Wood & Winds
Canada
Over 4 years using the app
August 16, 2026

Lumi Beam
United Kingdom
7 days using the app