Reviews (593)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, “plug and play” survey tool with flexible templates and AI to quickly launch post‑purchase, NPS, attribution, exit‑intent, and quiz surveys. They highlight strong customization, multilingual support, clear analytics, and AI insights that turn zero‑party data into actionable decisions. Data exports and integrations work smoothly. Support is frequently praised as fast, hands‑on, and receptive to feature requests.

May 7, 2020

I have been using the app for a while and I am really impressed. Lots of smart options for creating and customizing your polls.
Once a poll is created it works perfect.

Congrats to the developers on such a well thought & designed app

Avatars of War: The Ninth Age | Arena Deathmatch
Spain
9 days using the app
April 8, 2022

Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.

Wahoe_edubox
Netherlands
1 day using the app
September 22, 2020

Zigpoll has been one of the best user friendly app that we have come across while using Shopify for our business platform. The developer took the time to explain the features as well as given us pointers that would be helpful to our business. Hands down a very useful app when needed getting particular information about your consumers.

SelfCare4MySis
United States
1 day using the app
December 17, 2020

We were in desperate need of managing our marketing dollars. This app was super easy to use! We were up and running our campaign within 10 minutes. The results have been very eye-opening and have provided excellent guidance on how to proceed with our marketing spend. Jason has provided great support during the process. If you're not using this app, you should START NOW!!

Paintly.Fun
United States
7 days using the app
August 10, 2022

I used zigpoll to put a poll on my Shopify shop to ask customers what they'd like to see us make next. Customer service was excellent, and the results have been very helpful! I am on the free plan (free for 100 submissions), and as a note, each question answered is a submission, not each completed poll, so you may get to 100 faster than you'd think. Keep your poll short!

Shelfie Shoppe
United States
1 day using the app
January 26, 2022

This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎

Rhi & D Dept
United States
About 2 hours using the app
February 2, 2022

We use this amazing app to provide embedded and stand-alone surveys to our customers. It provides for so much customization and access to the survey data. After evaluating other various Shopify survey apps, we find Zigpoll to the best for our needs. Most importantly, however, is that the Zigpoll support and development team has far exceeded our expectations! From helping us better understand how best to integrate the app into our store, to turning around feature enhancements in record time! Their hard work is much appreciated and I highly recommended them.

XY Sunrise
United States
3 months using the app
March 26, 2024

A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!

e[s]thetic space
Germany
15 days using the app
December 30, 2023

whaou whaou whaou !
I am using it for a couple of days now, and I have to say that it is brilliant.
Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey.
A huge thanks to the developer team for this brilliant app !

MyLittleVendome
France
3 days using the app
May 23, 2025

Great app and excellent customer service!

Pangeti
United States
3 days using the app