AE: Order Editing & Upsell
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (260)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.
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Easy to setup and implement, I should have done this WAY SOONER! Out of the box it had exactly what I needed to eliminate 80% of my customer service calls for order editing. For the rest I needed something they didn't have and the team implemented a new feature within a week to get exactly what I asked for. Amazing app, outstanding customer support and well priced.
The cancellation controls alone save us hundreds in lost shipping costs.
Excellent features, which work as expected, and the development team are on hand to improve anything required very quickly. By far the best customer service of any app in the shopify store (by a long way!). Many thanks, and keep up the great work.
great app
Great app, and Eric from support really goes above and beyond to help! One of the best supported, and polished apps out there!
This app is one of the most helpful in our store. It saves us heaps of customer support and Eric is really great on customer service. I highly recommend this app
The app has lots of great features, i did ask the support to help me with the multi-language invoices and they made this feature within a week. The support is great and they surely want to help people with their problems.
Very good customer service, helped me with my problem and got everything solved very quickly.
Great app!!
TOP app, really useful. The support has been outstanding, they helped us very quickly and implemented an important customization for us in no time. It’s rare to find a team this responsive and efficient. The app does exactly what it’s supposed to do, without unnecessary complexity. Highly recommended.
