AE: Order Editing & Upsell
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (260)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.
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We have used Account Editor for 7 months now and are very happy with the functionality. The app developers are very attentive and helpful, adding new features and responding to queries quickly.
Great app and customer support. Always helpful and open to suggestions for new features.
AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less. Support was incredible—fast, detailed, and genuinely helpful.
Have used this App and is excellent
Great application. Works exactly as expected!
We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.
Eric and the team were supportive in helping us set everything up and even worked to a create a feature we requested! While there were some bumps and learning curves, we figured everything out. The team is responsive and flexible.
I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.
Account Editor has been a game-changer for us! It allows our customers to edit their orders instantly, which has drastically reduced the number of support tickets. The address validation and real-time email updates are excellent features, and the Shopify Flow integration adds even more flexibility. Highly recommended!
Account Editor has been a game-changer for our store! It gives our customers the flexibility to update their orders post-purchase, which has reduced support requests and improved satisfaction. The interface is clean, and the support team is responsive and helpful. Highly recommend!
