Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

Edited February 22, 2021

We've been using this app for months. I love how it is able to sync all the transactions and abandonments data into their system. By setting up abandonment sequences in AC we've increased revenue by 5%, and we've added an additional 5% by segmenting our audience using other automations, which are one of AC's strong points.

HobbyistHaven
United States
Over 3 years using the app
February 15, 2023

Excellent app. We've been using it for about 4 years now. We used Mailchimp previously but as our business has grown we needed a more robust email platform. It's really easy to tag customers and break them out into segments. The automations are also great. AND it costs less than Mailchimp did. Can't say enough good things!

SaveAround®
United States
About 4 years using the app
September 30, 2021

I've used Active Campaign for a couple of years now. It is a tough software to beat when you consider the functionality that you get at a very fair price. I would highly recommend it to any business that wants to provide a custom experience for their customers while automating a lot of the segmentation and steps in the customer journey.

Mak and Kyle
United States
About 1 month using the app
Edited April 22, 2020

The out-of-the-box Shopify API connection to AC was one of the reasons we switched to Active Campaign - for abandoned carts, pre and post-purchase email drips, and targeted purchase exclusion criteria the automation workes perfectly. I would love to see even more access to shipping info/event triggers, and product usage flows in the future!

Muse: the brain sensing headband
United States
About 1 year using the app
June 3, 2021

ActiveCampaign is perfect for us. Our sales team uses it to track, validate, and work with leads. We owe a large chunk of our yearly revenue to the ease of automations and pipelines that ActiveCampaign provides. We also use ActiveCampaign for our email marketing- we've found it to have all the features we need, at a price that's perfect for us.

Hot Cup Factory
United States
11 months using the app
Edited September 22, 2020

I want to recommend this app since it does help us save a lot of time managing all the subscribers' information. We was used to be in the Woocommerce. When transferring to a new platform, Shopify, the last thing to see is we lost all of our previous customer's information. AC had helped us easily import and feed all the information that we need.

VitalityBone
United States
3 months using the app
Edited March 6, 2020

I've been using the ActiveCampaign app for a while. It's great that you can send automatic emails based on customer's behaviour and what they purchase. I also really like the ability to put this information into marketing emails so that it can customise the messages to what customers are interested in buying. All in all, it makes it selling easier.

MasteryScience
United Kingdom
Almost 2 years using the app
June 18, 2021

I've been using Active Campaign for almost two years and I'm very happy with it. I find it easy to use with the various features available. Once I capture a client through Shopify, there are numerous ways to communicate. I love the templates you can choose from for a professional looking email. The analytics are very thorough. I highly recommend it.

Joann Lysiak Gems
United States
Over 1 year using the app
Edited January 8, 2021

I like this app because it connects to my AC email & CRM system and then the magic begins. You can create automations based on most ecommerce behaviors. I see that integrations with other apps are added all the time which makes the whole app decision easier. Emails with product integrations works great as well. I´ll continue to use this app for sure.

DILMUN
Mexico
Over 1 year using the app
March 8, 2020

This app connects my Active Campaign account seamlessly to my Shopify account and that ensures I don't miss any abandon carts, site visits and other triggers that then allow me to follow up with customers in the backend. It's a great app that does all the hard work without you even knowing it's there! Great app, great support and great company overall.

Learning Roots
United Kingdom
Over 4 years using the app