Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

September 17, 2021

Active Campaign is incredibly useful and allows you to effectively target your audience with deep Shopify integration. It's an essential tool in our marketing department and the team at Active Campaign continually push the bar with new innovations. It is very reliable and has been a huge help in our business. The service is easy to use and the results are measurable and have provided us with great ROI.

Learning Roots USA
United Kingdom
28 days using the app
Edited March 5, 2021

I have used Active Campaign for a few years now and it has helped my business tremendously through automating welcome sequences, tracking what my followers signed up for, and keeping me well-organized. Now that I'm using Shopify as well, I am able to track exactly how much my customers spent and what they bought, which allows me to better serve them and offer them other products and services they might find helpful.

Board Game Design Course
Canada
15 days using the app
Edited March 7, 2020

I’ve been using Active Campaign for a year. It's been a flawless integration with Shopify. The automations are great for welcome emails, pop ups and getting new customers to my Shopify store. I have not had any trouble with orders. Active Campaign helped me set up my account and move customers over without a hitch too . . . and they even designed an email template for free. I definitely recommend using Active Campaign

LuLuBdesign
United States
11 months using the app
Edited December 10, 2020

Love this app and its integration to ActiveCampaign. It makes it easy to track purchases, add products to emails (my favorite feature!), create segmented lists, and track your customer's journey throughout your website. The only reason I'm not giving it 5 stars is because it doesn't add the customer's mailing address into your ActiveCampaign account, whereas other CRM-Shopify integrations have, which was a nice bonus.

Swax Lax LLC | An Official Training Partner of US Lacrosse
United States
About 1 year using the app
April 20, 2020

It's really useful to set up automations and allows you to segment email subscribers in a very detailed way. Reporting is quite accurate too. In terms of their email builder, it's pretty intuitive and easy to use and they make it easy to customize your content for mobile. They few times I've had trouble, I was apple to get help through CS chat and resolve it within minutes. I'm happy with their product and would recommend it.

YUMi ORGANICS
Canada
9 months using the app
Edited March 10, 2020

Highly Recommend:
I have really liked Active Campaign and what it is allowing me to do with my Shopify store. I can automate emails to go out, which saves me a lot of time & energy. The staff is super supportive & responsive which means a lot.

I was given an incentive to do this review, but my review is honest. I’ve only had one minor glitch and it was dealt with swiftly. I highly recommend this to anyone. Worth every penny!

Schnee Way
United States
11 months using the app
August 27, 2021

I have been using Active Campaign for over 5 years and its great that I can integrate with Shopify. Despite the many CRM providers in the market, AC have been consistently great with their service and help as well as introducing new features. The most recent one for me is the ability to do microsites which has been a game changer for me as I have my store but have these amazing full colour impactful pages for my major campaigns.

Purposeful Innovators
United Kingdom
5 months using the app
January 26, 2021

After lots of trials and errors, and trying many other apps, Active Campaign has been our last stop and we are very pleased with it. We like how it offers many solutions (pop up, mail automation, conversations) but what makes it really special is the customer service. They are kind and they are very quick to get back to you. They really try their best to offer solutions. We are really happy that we made the switch to Active Campaign.

Colive
United States
7 months using the app
April 10, 2020

Why so we love Active Campaign? They really listen to their customers. The app is very powerful but they do not sit on their laurels. We are so pleased, not only with the many features but also with how flexible and simple it is to use all the tools. Their customer service is out of sight. The feeling is that this company is constantly working for us to be ahead of the curves. We trust them and we really appreciate them. Amanda Howell

Radiant Wonder
United States
7 months using the app
September 21, 2020

Active Campaign is an amazing piece of software. I have used it for years and they have rolled out so many new features over the years to help my business grow, from live chat, to deeper integration with Shopify, to even landing pages.

Active Campaign also has the best support and training of any CRM or Email Marketing app. We got excellent one-on-one training with their marketing experts, which made it so easily to monetize quickly.

Mason Bottle
United States
Over 3 years using the app