Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

July 28, 2022

APP Perfetta!
L'app funziona a meraviglia ed è molto semplice da utilizzare. Ottimo anche il servizio di assistenza clienti.

myAGG
Italy
Over 1 year using the app
July 7, 2022

Nunca pude configurar la herramienta, tomaron mi número de Tarjeta de Crédito y llevo seis meses con cobros automáticos sin poder desconectar la cuenta!!! No recomendada!!

Unitex Store
Chile
7 months using the app
Edited October 8, 2021

Ótimo, nos auxilia a nos comunicarmos melhor com nossos clientes e manter um relacionamento através de campanhas e automações. Plataforma muito intuitiva e de fácil manuseio.

Uniao Vegetal loja
Brazil
About 1 year using the app
September 25, 2022

Ich arbeite sehr gern mit Active Campaign. Ich kann meine Newsletter Leser gruppieren, Tunnel aufbauen, Mails an die passenden Kund*innen schicken und so mein Business aufbauen. :)

Hej Hanni
Germany
2 months using the app
January 4, 2022

A integração do ActiveCampaign com a Shopify é excelente! Das ferramentas de automação que utilizei é de fato uma das melhores. A facilidade para criar as automações e a integração com os públicos do Facebook são excelentes.

CARE Natural Beauty
Brazil
4 months using the app
June 26, 2022

Activecampaign is probably the most powerfull and complete CRM to have fully integrated with your store. On my case it has not only allowed me to built incredible automations to keep conversations alive and drive revenue, but also I can now manage B2B pipeline professionaly.

Simplify Ecommerce
Panama
Over 1 year using the app
November 18, 2022

ActiveCampaign ha sido nuestra mejor opción para administrar la comunicación con nuestros clientes. Automatizas y AC hace el resto. Saludamos a nuestros clientes en su cumpleaños, mandamos correos de bienvenida a nuevos contactos y no tenemos que estar pendiente del calendario. Además cuentan con atención en español!

Moto-Rad
Mexico
Over 1 year using the app
March 23, 2022

Sto lavorando da qualche mese con Active Campaign e sono davvero soddisfatta delle funzionalità e dell'assistenza ricevuta. Non sono un'esperta del settore marketing ma la piattaforma è davvero intuitiva e facile da gestire. La consiglio vivamente a chi vuole utilizzare le giuste strategie per far crescere il proprio brand.

#restoinpuglia — Gioielli e amuleti ispirati alla Puglia
Italy
10 months using the app
Edited June 27, 2022

Perfect to track activity of your clients on your store. This app integration helps my Call Center team to learn more of the lead activity before and after they buy or they get notified when a prospect leave the cart. They take advantage to do better follow ups on the pipeline. I recommend to everyone who has a online store integrate Active Campaign with Shopify, specially for e-commerce

CODET Vision Institute
Mexico
About 1 year using the app
Edited March 26, 2023

Never buy it !! It is a scam!
I have paid for this app yearly. But this app still deducted me every month $367 !!
Please refund me !!!!
The app charged me more than $1,000.
I have contacted you several months, and get no solution.

This app still charged me $367 this month.

I have sent a help request to you fifteen days ago, contacted you several times, and never get a reply. Bad APP, Poor service, never use it !!

agrotkindustrial
United States
5 months using the app
ActiveCampaign replied February 14, 2023

Thank you for taking the time to share this feedback. We're sincerely sorry about the challenges that you have been experiencing, as this is not an experience we want any of our customers to have. A member of our team reached out to you via email to learn more and help resolve this. We look forward to working with you directly and for your reply.

- The team at ActiveCampaign